Accountability Starts at the Top

“Having great power comes with great responsibilities as the popular adage goes and that involves making sure you set a good example for your peers and those people who look up to you.”

Good leadership has never been more important than it is now. Regardless of which organization, firm, company, or working body you oversee or manage, you have a responsibility to be open, transparent, and accountable to both your subordinates and others who have a stake in the leadership role you oversee. Having great power comes with great responsibilities as the popular adage goes and that involves making sure you set a good example for your peers and those people who look up to you.

While what you’re in your own role should not reflect on how others in an organized company, firm, or agency to do their own roles, but you can have an outsized impact on the effect you have on other people you work with by setting a good example for them. What do I mean by setting a good example? There are several ways, including the fifteen I have listed below to do that in a leadership role in the working world and for which will not only help you as a leader but help the workplace that you are both developing and managing.

  1. Own Up to Your Mistakes – Acknowledge personal errors without deflecting blame to your subordinates. This sets up a culture where it’s okay to fail, but it’s crucial to learn from it without being chastised.
  2. Communicate Transparently and Consistently – Keep team members in the loop about decisions, challenges, and updates on a weekly or at least a monthly basis. Transparent communication fosters trust and accountability. Avoiding gossip, rumors, and other loose talk is a key role of a leader to make sure that doesn’t override official guidance.
  3. Set Clear Expectations for Everyone – Define what success looks like in specific terms for each person’s performance and hold everyone, including themselves as the leader or CEO, to those same standards.
  4. Lead by Actual Action(s) – Demonstrate work ethic, punctuality, proper dress code and overall professionalism each day. Leaders who practice what they preach inspire others to do the same. Always be willing to put in serious work relevant to your company’s mission and not just sit in meetings all day when you could be pitching in to help with the big picture, especially for a smaller organization when you may not have as many employees to solve problems that come up each day.
  5. Encourage Consistent Feedback from Others – Actively seek feedback from all levels of the organization for how things could improve or be better for the average worker. This shows that the leader values input and is open to improvement even when it may reflect negatively on them or the organization.
  6. Hold Themselves to the Same Standard – Apply the same level of accountability to themselves as they would to others, regardless of rank or position. Make sure that they are open to having their performance reviewed just the same as anyone else.
  7. Be Consistent in Your Decision Making – Consistency in decisions, actions, and behavior reinforces trust and a culture of accountability. For example, if there is a flexible hybrid or remote work policy and a contract is signed for that part of the work environment, that cannot just be ended without abiding by the contract or letting people know there will be changes after the end of a contract. It’s important to not pull the rug out from your employees when they come into the job with certain work expectations that they agreed to.
  8. Provide Recognition and Consequences – Celebrate successes and address failures in a fair and constructive way. Holding people accountable, positively or negatively, ensures a balanced approach that people will appreciate because of your honesty and consistency.
  9. Empower Other People in Their Roles – Provide resources, training, and autonomy for team members to succeed and be responsible for their roles. Make sure that they can go to conferences, relevant trainings, skills development courses, and other events that they will benefit from whether it’s for IT, sales, marketing, business development, etc.
  10. Always Maintain Ethical and Moral Standards – Model both Ethical and Morally sound behavior for others in your organization, even when no one is looking. This sets a baseline for personal and organizational integrity that others will follow based on your example as the leader of the firm and because they know they are doing right and following the rules.
  11. Be Present and Available to Everyone – Hold open office hours each week and make it a priority to meet with each employee or each team throughout the year to see how they are doing, especially individually. Be accessible to all team members when they need guidance or clarity, demonstrating commitment to their growth and accountability in your firm or organization.
  12. Follow Through on Your Commitments – Demonstrate reliability by keeping promises and meeting deadlines, setting an example for follow-through in the organization. Your word is your bond as a leader in the work you do, and others will want to do business with you or continue the partnership if you are able to do what you said you were going to do.
  13. Foster a Culture of Mutual Accountability – Cultivate an environment where everyone feels responsible for the success of the team, not just individual performance. If you have different teams, make sure they know the role that is expected of them, what they are responsible for, and how to resolve issues with each other when they inevitably come up.
  14. Address Issues Promptly and Privately – Tackle accountability problems early before they grow into larger organizational issues, showing that problems are addressed fairly and swiftly. Make sure to do it privately as well with those affected employees and keep it constructive in terms of ensuring more accountability. It’s never good to air out grievances with your workers in public or in front of a team or group of employees.
  15. Provide Continued Growth and Training Opportunities – Workers want to feel like they are progressing in the job and giving skills or certification training(s) can really help with overall job satisfaction. Being able to provide a long-term trajectory for those people in your firm or company so they stick around and lower the turnover rate is key too.

Being a leader of a company, firm, or organization is not easy, but the reward of being an effective leader of a thriving workplace is worth the stress of it all. You must be a positive example who sets a high standard but also is able to help the people under you develop their own professional futures and be willing to adapt and adjust your own ideas and policies based on constructive feedback. If accountability and transparency are to thrive in any organization, it must come from leadership first and work its way down through the hierarchy.

Unlocking More Freedom By Escaping The Hamster Wheel

“I am hopeful that everyone reading this article can find a way to escape at some point in the sense that you keep pursuing a life that is freer, more fulfilling, and less constricted than what is expected of you rather than what you are wishing for.”

Life can feel a lot like a ‘hamster wheel’ the older you get. The responsibilities, bills, obligations, and societal expectations can pile up without you even noticing at first. The hustle and bustle of life can keep us trapped without a way out. I am hopeful that everyone reading this article can find a way to escape at some point in the sense that you keep pursuing a life that is freer, more fulfilling, and less constricted than what is expected of you rather than what you are wishing for.

It is easy to settle into the steady job, the steady paycheck, the comfort of the ‘daily grind’ despite the dislike of it that a lot of us feel about it. It’s called a ‘grind’ for a reason and while there’s nothing wrong with steady work, paying your bills, and handling your responsibilities like an adult, but it’s about not questioning or working towards a different path that may make you get more out of life and what it has to offer you. You should not resign yourself to a life of constantly chasing something that you don’t even want or what doesn’t make you fulfilled. You should consider the ‘hamster wheel’ as a temporary station and not your permanent status in life.

Society often encourages each of us to take the ‘safe route’ and to ‘climb the ladder’ without thinking about if it’s really fulfilling or giving you the purpose and satisfaction we yearn for as human beings. It’s a cycle of working, earning, spending and saving, and while that’s fine if that’s your choice, I do believe there is more to life than that and you have to try to figure out which path is the right one for you off the wheel.

You may want to get off the proverbial ‘hamster wheel’ if you have a feeling of monotony and boredom each day, there’s a lack of passion or purpose in what you’re doing, and if you’re not earning or having the kind of success you envisioned in your current role in whatever work you are currently doing. Time slips away faster and faster as you age, and you really got to ask yourself more and more is if it’s worth my time and effort. If you’ve aged five years and your goals are still not in reach or if the job or vocation you chosen isn’t doing it for you anymore, you need to have some internal reflection on whether your life is heading in the right direction.

Productivity and achievement can be fulfilling at first but if you find the work to be repetitive, listless, or without any growth, it will often lead to burnout and a lack of overall fulfillment. If you are feeling that days are becoming more listless, directionless, or without any purpose, you may need to adjust your career, your lifestyle, or even your values to decide if where you’re heading is where you want to end up being. If that involves refocusing your priorities to less possessions or less spending or a change in your home location, you may need to shake things up a bit to see if you can get more out of life than you’ve been getting.

I am a fan of routines but if that routine, daily or otherwise, is sucking the life out of you, then you need to change up your routine or lifestyle in a big way. Living freely means not just breaking free of an unfulfilling routine but also creating space for deeper relationships, more creativity in what you do, activities that contribute to personal growth, and diversifying your identity outside of your work and more towards experiences and living more outside of the grind.

If you can’t escape the ‘hamster wheel’, I completely understand but you can still create a more intentional approach to your life. You can still prioritize those things that give you greater satisfaction and meaning including balancing out work, leisure time, and personal development without sacrificing each of these life aspects. Other strategies involve being less materialistic and being minimalistic with your possessions, setting boundaries with people at work and at home, practicing mindfulness in your decision making, and exploring different careers and lifestyles that serve you and not someone else. Those practical steps can help you break free a bit more and help you reclaim control over your life.

Meaningful change takes time and having more personal freedom involves making gradual shifts to where you live, who you work with, how you spend your time, what you prioritize, and how you live your life each day. You don’t need to quit your job today, sell your house, and move to a different city or country, but you can try to make some changes in your life to improve your freedom and choice as much as possible.

Living outside the ‘hamster wheel’ can bring a greater sense of peace, clarity, and contentedness that will allow you to enjoy your time more, bolster your relationships, and allow you to have more experiences that you want to have. Think less of what other think of your life and prioritize a life where you are constrained less about what others think of you and focus more on creating your own joy, happiness, and connections with other people as much as possible. Getting off the hamster wheel fully will not be easy but if you can’t get off now, try to slow down, take measure of what’s working and what isn’t, and make meaningful changes to enjoy life before that spinning wheel comes to an end.

The World Will Humble You

“What you believe you deserve out of life is often out of your control at the end of the day.”

What you or I want from the world will be different from what the world will give to us. You must understand that the world will humble you in terms of your expectations versus what you will get. A key part of our lives is managing the difference between what we get against what we expect. It is important to keep your own beliefs in check because the world will test them continually and often turn them on their head. What you believe you deserve out of life is often out of your control at the end of the day.

The world will see fit to humble you when it comes to the outcomes we get when compared to what we earn and are able to get based on our hard work and effort. In a perfect world, the fruits of our labor would earn the same kind of return but often, that is not the case and sometimes hard work can be punished rather than rewarded. We have our expectations of the world around us, and the world often has different expectations from those that we expect from it. We must keep trying, to keep working, and to put our best foot forward in our individual efforts but must also understand that what we get back for those efforts may fall short of our own expectations.

Humbling oneself in the face of adversity or a negative result does not come naturally but is part of our maturation process. There is not much we can do but to try again or to move on to another opportunity. Failure is just a part of being human and the better we can handle it and be humble in a bad outcome, the better off you will be in the long run. Instead of being bitter, developing an inconsequential grudge, or blaming yourself or the other party without coming to grips with the fact that what’s done is done, you just must be willing to move on and grow from the failure itself.

We distinctly desire to avoid failure or setbacks and to think that they can’t happen to us, but they can, and they will. How we react to these failures and how we move forward will tell us more about ourselves than the initial failure itself. I would say that it does get easier as you get older as you get more used to the feeling of failure or setbacks and are able to bounce back quicker from them. You must have a thick skin about it, and I think that our age plays an important factor in being able to absorb the blow of failure or a setback without letting it derail you for a long time.

To have your ego be humbled by what the world gives you in return in it of itself is a victory. One’s ego can grow out of control when the world doesn’t humble you or push back on you in any way. When you let your own self-confidence or ego get out of control, you’re more likely to develop megalomaniac behaviors as a result. I find that it is a good thing when the world humbles you because without that happening, you tend to isolate yourself from others’ who have had it more difficult than you and tend to believe everything you do is the best thing ever or without any critique or issue.

Life is not meant to be failure-free or error-free. We are all human and thus, we will falter, make mistakes, and let our own ego get in the way. The key test is if we can push through these setbacks and failures to chart a new course or to try again if we believe enough in what we are trying to accomplish. Perhaps we did not work hard enough, study enough, use our full abilities, or sometimes it just wasn’t meant to be. There is no use fighting against an outcome that is out of our own control.

Sometimes, life has other plans for us, and it just wasn’t in the cards for us in the result we expected. You must take it in and decide how to best move forward. I find that there is nothing wrong with trying again if you believe in your own abilities enough where you want to re-try something by doubling your efforts. If you tried it once and you don’t want to do it again after failure, I don’t think that there is any shame in that either if it doesn’t appeal to you enough. Just because you failed at one thing and the world made it clear that you aren’t ready to move on with it now, doesn’t mean that is a final verdict on you or your capacity to do better or to get to where you want to be.

At the end of the day, there is nothing wrong with being humbled and to keeping your ego in check. If it wasn’t meant to be, it wasn’t meant to be. There is neither no harm in trying again nor is there any harm in moving on to a new goal or objective you have in your life. One’s ego can run rampant without any kind of pushback or critique, and you don’t want to end up in that place. Failure is the best teacher, and it should not reflect on your whole self as a person but rather on your skill set or aptitude that could use some improvement. Yes, it hurts, and it can feel like an absolute rejection of yourself as a human being, but I want you to know that it is not the case.

It is better to have tried and failed and sometimes to have done so a few times than not to have tried or failed at all. You may eventually succeed, or you may never end up succeeding at all, but the point is that you allow the world to humble you and your ego, without letting it derail you from keeping at it, trying again, or moving on to try in a different area of life that you believe you would be good at. It is natural to fail and to pretend otherwise is doing yourself and those around you a disservice. Being humble and accepting your limitations is part of being a human and hope that even if you fail, you dust yourself off, get back out there, and keep trying your best.

Call or Text Those Who Matter to You

“You may not think it is a big deal, but I really believe it is one of the kindest things you could do for another person.”

You can tell who really cares about you by those people in your life who take a little time out of their busy days to call or text you. You may not think it is a big deal, but I really believe it is one of the kindest things you could do for another person. They aren’t expecting you to reach out at all perhaps or you have not reached out in a while so they wouldn’t expect any contact, but the fact that you take the time to think of them, to send them a text message or to give them a call, shows just how much they really matter to you.

There are certainly other ways to show your appreciation and care for the people in your life such as meeting them to go out for dinner or for drinks or even a coffee or tea. However, I believe that sustaining a friendship or relationship isn’t just about meeting up every now and then but it’s about actively taking an interest in their life and how they are really doing. Being able to check in on them in a sincere way will make you stand out compared to other people in that person’s life.

Being a simple acquaintance is someone who doesn’t mind meeting up with you but for which you are the one who is always initiating, always reaching out, and always doing the leg work. That kind of one-sided contact can get old after a while as you may enjoy their company but feel as if they never reciprocate or attempt to make plans with you as well. Having a one-sided set up especially if you are always the initiator is what makes that person more of an acquaintance than a friend or a romantic partner. Those kinds of one-sided interactions can be fun and enjoyable, but they don’t have the kind of longevity you should really be looking for.

If you are always the person who is reaching out to call or text them, then good for you on doing so and I recommend it, but don’t let your own kindness and thoughtfulness not be reciprocated at all. Hopefully, the other person will eventually take the hint to do the same for you not just because it is the right thing to do but because they want to do so, and they also care about you. If you are always calling, texting, or making plans, and you don’t mind doing so, you can keep it going if you enjoy that person’s company. Moreover though, if they never reciprocate or show an active interest in your life and it frustrates you to how it is so one-sided, you may need to rethink how often you see or talk to that person.

Kindness should not ever come with an expectation of any reciprocation, but a one-sided friendship or relationship is not going to work out. I still would encourage anyone reading this to not be afraid to check-in with a loved one whether it’s a romantic partner, a friend, or a family member. Don’t expect to always have them to do the same for you but I will say that it’s more likely for them to reach back out to you when you do that for them. You may have to be the first to do so but hopefully you won’t be the only person to do so and they’ll start thinking of you more and wondering how life is treating you.

Whether you are going through good times or bad times, you should call or text those people who really matter to you. It makes a huge difference, more than you would ever think, when you reach out to someone. You are going to brighten their day, improve their mood, or even strengthen the bond or connection you both already have. It truly is a selfless and kind act that we should be encouraging more in our society. If someone knows that you care and are thinking of them, they will feel energized and perhaps a little less sad or lonely as a result.

We may not be able to see that person in person but when you can call or text them to have a conversation, that is the next best thing that you can do. With how much technology has advanced, it’s almost as if they are with you physically and in the room with you. We are all busy and have a lot going on these days in our lives, but a simple call can just take a few minutes and a text message takes less than that in just a few seconds.

Let us strive to be there for one another especially when you know that person is struggling with something or having a rough patch in their life. Reach out to those who matter to you and don’t let it just be you doing it all the time. Make sure it’s a two-way street but if you must take the initiative first, do not hesitate in doing so. Kindness is about caring for one another and making a simple phone call or sending a text message to someone you love or like is the best way to start.

Get A Little Better Each Day

“Progress takes time and effort, and you will not see results overnight without putting the work in.”

Progress takes time and effort, and you will not see results overnight without putting the work in. You can measure progress in whatever you do by seeing if you are starting to get a little better in whatever area you are applying yourself to. If you are taking practice tests and you notice your score keeps going up, if you can swim further and faster than before while being timed, and if you are able to save more money each month than you had the previous one.

Progress is not linear in terms of growth, and it will not happen all at once. The important thing to keep in mind is that you are having more good days than bad days. You need to see if you are progressing a little bit each day or if you are at least progressing most of the time when you measure yourself. There will be days or times when no progress is being made and that’s alright. However, how you react to that and how you work to exceed your expectations next time can make all the difference. Setbacks and lack of progress are going to happen when you are striving to be better or to do better. You must persevere and not let it get to you mentally.

What you want to avoid is to ‘throw in the towel’ and to give up without doing your absolute best and pushing yourself to the limit. If you work as hard as you can as often as you can, progress is more likely to be made on that day, that week, that month, or even that year. It’s not bad to take a day or so off to give yourself a break if needed but don’t let that break become permanent or don’t throw your hopes and dreams away because something is hard. When something is hard to do, that should push you even more because you are testing the limits of what you are capable of.

There is no greater thrill than being able to usurp everybody’s expectations that they set for you including your own. The thrill of achieving or accomplishing something that you thought was previously impossible and so did everyone else. It’s important to keep in mind that kind of achievement takes days, weeks, months, or even years to accomplish so you should be consistently measuring your progress and your setbacks. If you are consistently getting a bit better each day and doing so more often than being stagnant or getting worse, you are that much closer to achieving your goal(s). The key to achieving anything is both progress and consistency because they go hand in hand with each other.

For example, if you are running to train for a marathon, there will be days where you can run 10 miles and some days where you’ll run 5 or 15 miles. The key to keep in mind is that you are running most days or even every day to train on a consistent basis. You should be striving to go from 5 to 10 to 15 to eventually 26.2 miles in a full marathon pace to train at that level to be fully ready for the race. What you want to avoid in this scenario is running less miles as you get closer to race day or running less miles over time. You want to be building consistent habits and practices to be truly ready for this kind of accomplishment.

An impressive goal like running a marathon is an excellent way to show just how key consistency can lead to progress but it’s also about setting goals such as reaching a new number of miles each week for training purposes. If you go in a training like this case from 5 miles to 25 miles in a few months to train for the race six days a week, you’ll be much more likely to reach that goal of running a full marathon. You’ll ensure that you are as ready as can be when you step to the start line on that race day because you became a little better each day.  

The key is to go from 0 to 26.2 miles during that training and not 26.2 miles to 0 miles ran. There is a clear distinction there on how to get a little better each day and that involves both consistent progress each day and knowing how to measure yourself in terms of that progress with the amount of running you do to train. Getting better at anything in life is like running a marathon in that you won’t achieve it overnight, it takes consistency at a high level, and you have to set measurable goals to show that your progress is sustainable so that you are ready to claim that achievement.

Life is a marathon in itself so make sure you count the days you made progress in your goal(s), note how you can get better, be consistent about what you want to achieve, how you’re going to do it, why it’s important to you, and you’ll be well on your way to being successful. Getting a little better each day is what I hope for all of us in whatever we set our minds and our hearts to. Be sure to treat life as a marathon and not as a sprint, and you’ll be on the right track.

Expectations vs. Reality

An important part of maturing and becoming a fully functional adult is to keep your expectations in check and to manage them as to not conflict with what the reality of the situation is. Keeping your expectations in check is difficult to do but it is necessary in order to not let an oversized ego, or arrogance, or selfishness keep you from becoming the person you should be. One has to always be prepared for reality to not line up with our initial expectations. You can never really be fully certain of how things in life are going to shape up to be. A true sign of maturity is wishing for the best but understanding that you could be in for disappointment and setbacks even when you think that everything can turn out fine.

The word ‘expectations’ can be synonymous with being ‘unrealistic’ because you are hoping for things to be better than average and to be better than you hoped they could be. Often times, things are about the same as you would expect or can even be worse if you set your expectations too high. Keeping your expectations in check will also to help keep both your emotions and feelings in check as well. There are a number of things one can do in order to measure expectations enough to keep them in line with reality. They include focusing on the present, cultivating patience, and taking the good with the bad. These three keys alone will help anybody’s reality win out over their expectations. While having expectations is not necessarily a bad thing, having too many expectations that are unrealistic or impede your ongoing hard work and efforts will make the reality of that situation worse. Keeping your expectations realistic is something we all must do as adults.

Focusing on the Present: Controlling what we can and not worrying about the things outside of our control goes a long way towards keeping our reality in line with what our expectations should be. Doting too much on the future without having a plan for today is a recipe for disaster in terms of not being able to meet your expectations. It is good to set goals and to set your sights high, but the efforts and the work must be there as well. If you are not working on your goals in the present, you can expect your reality to look differently in the future if you were not actively working towards achieving them in the here and now.

Day-to-day expectations that are measurable and quantifiable are more easily met rather than those that are months or even years away. You cannot be worried or distracted about what could happen three months from now, but you should rather focus on what you are doing now to increase your happiness and satisfaction. You can only control your actions and your behaviors, which will save you a lot of angst and anxiety when you focus on what can be controlled and to focus less on what is out of your control especially for what is still away on the horizon of your life for which you are totally unsure of what is to come. The older I get, the more I realize it is good to plan for the long-term, but to expect things to change the further away from your current present reality are. Focusing on things on a day-to-day basis is part of a recipe for fulfilled expectations and kept promises.

Cultivating Patience and Perspective: Being able to understand that life has both its good and bad events, and you never know how things are really going to shake out is a true sign of keeping your expectations in check. We tend to think a new city, a new job, a new house, more money will fulfill us but sometimes, our expectations can fall short because we set them so high. We sometimes do the opposite in terms of cooking a meal for family members, volunteering at a homeless shelter, cleaning the house, or buying a gym membership in that we think it will not be as fun or fulfilling in reality but those kind of activities end up fulfilling us more than the former. Obviously, we set our expectations high or low based on our personal histories, personal biases, and our own desires and goals.

However, regardless of what we think will be awesome or what we think will be crummy can balance out more if we are able to cultivate patience regarding how any of our life events will shape out. You may not be satisfied with something on day one but then really love it by day 100. When it comes to expectations vs. reality, you have to show patience regarding both because what you expect to be good can end up being bad and what you expect to be bad can really end up being good.

Having perspective on what is going on with our lives can help us as well because our reality may not be what we expect but we can express gratitude for what good things we have to balance out what disappointments or ills that have befallen us previously. If you can count your personal blessings each day, you will be happier with your reality and you can better measure your expectations. Knowing that your perspective on life is totally unique compared to everyone else’s is comforting because your reality is going to be different in many ways from your fellow family members, friends, or work colleagues.

What you are going through cannot be adequately compared to other people because their reality and their expectations are never going to be the same. You can only be patient, be grateful, and realize that you should put your life in perspective as much as you can to remember that life has its ups and downs, and you should never get too low or too high because of it. Everyone has their good days and their bad days, and you never really know what people are going through because everyone has a different reality and different expectations of who they are, what they expect, and who they hope to be.

Taking the Good with the Bad: As I mentioned earlier, reality can bite sometimes especially when your expectations were sky high so anything in life is not going to be as rosy as you first imagined it. Even if something awesome happens in your life and you feel like you’re walking on cloud nine, you can be sure that there will be some small annoyances that come with it. Nothing is ever 100% good, and nothing is ever 100% bad. Similar to walking on ‘Cloud Nine’, you could be ‘down in the dumps’, but realize that your pain is temporary, and nothing lasts forever. The highest high and lowest low will pass and most of life is somewhere in the middle for which you make the best of and strive to meet expectations that only you can hold yourself accountable to. You can’t hold others accountable for standards that they can’t reach as much as you want them to for your own peace of mind. The world does not work that way. You have to hold yourself accountable and be that positive example for others.

You are always in a constant battle of Reality vs. Expectations but in this case, there is not going to be a clear winner. Sometimes, life will exceed expectations, other times, life will fall short of your expectations. The key thing to keep in mind is how do you react to both successes and setbacks in a mature and clearheaded way. You can get discouraged or be ecstatic, but you have to remember that life is about having patience, keeping it all in perspective, taking the good with the bad, and always focusing on the present and the here and now over the past and the future. If you can do these things, regardless of when reality wins or when expectations win out, you will be the winner as well because you will have cultivated the emotions, habits, and overall maturity needed to make it through both life’s ups and its downs.