Tag: interactions

The Lost Skill of Making People Feel Seen

“Most people aren’t lonely because they lack friends, they’re lonely because nobody truly sees them. In a world of constant interactions, at work, online, or in our daily routines, these moments are often shallow, rushed, and forgettable.”

Most people aren’t lonely because they lack friends, they’re lonely because nobody truly sees them. In a world of constant interactions, at work, online, or in our daily routines, these moments are often shallow, rushed, and forgettable.

One of the best books I’ve read recently on this subject is from New York Times writer and columnist, David Brooks, who authored the book, ‘How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen’ in October 2023. The core idea of his book was that you can divide people into two camps of ‘Illuminators vs. Diminishers’, with illuminators making people feel recognized, clearer, more important, and the diminishers who make interactions about themselves or forget about the other person (often not on purpose). If attention is now the primary currency in our lives, giving or receiving quality attention is the key difference in seeing others fully.

Let’s go into what ‘feeling seen’ means in 2025 and what it doesn’t because it can get confusing if you’re new to this concept. Feeling seen is not about just agreeing with someone, praising them effusively, being ‘nice’ or ‘kind’, fixing their problems for them, dumping your own problems or inadequacies on them to compensate in return for them sharing their issues. Rather, feeling seen is about being perceived accurately and without judgment often, having your inner logic understood and how you see the world, and feeling that your emotions are being recognized rather than just analyzed and interpreted.

An example of this in action could be a friend, a spouse, or a co-worker telling you, “I don’t necessarily agree with you here, but I understand why that matters to you and I see your perspective.” Being able to let that person know that you know where they are coming from in their views and why it matters to them makes a huge difference in your personal and professional life.

Technological and other daily distractions aside, there are various reasons why people don’t feel fully seen nowadays. Most people are not patient in waiting for their turn to talk, rehearse their response in advance while you’re still speaking, filtering everything through themselves and what they would do, or just not wanting to understand when they listen. If you are not seeing someone enough, start with listening to understand the other person rather than listening to reply or putting themselves in their shoes right away. You cannot see someone else while you’re playing their role in your own mental movies or thinking through what you would do, say, or behave in their shoes.

Like any social skill, there are ways to make someone feel more seen and to build up that skill like it’s a positive habit. The more you use, repeat, and solidify these response tactics, the more comfortable other people will feel around you. First, listen to the emotion that they are carrying with their words even if they don’t express it outright. Train yourself to hear the ‘fear, anxiety, pride, shame, sadness, frustration, hope, joy, etc. that they exude with their cadence and tone beyond the words they are saying. Being able to voice what emotions they may be expressing to you in their words is very powerful and will make someone feel very seen. For example, “You sound disappointed, not angry, about ____.” As David Brooks wrote about ‘illuminators’, seeing people’s emotions clearly even if they aren’t telling you with their words what exactly they are feeling is a very useful people skill.

Second, I think it’s key to asking expanding questions, rather than extractive or basic ones. Good questions open doors to a deeper and more fulfilling conversation while bad questions can feel like an interview or an interrogation. A good question could be, “What part of your work gives you the most fulfillment?”, which can expand the conversation and take that person through a positive memory or a feeling of contentedness sharing what they do for a living in a specific way. Rather than an extractive question that may not lead anywhere that we often hear a lot as “So, what do you do?” If the question helps them understand better or explains why someone does what they do, you’re doing it the right way.

Additionally, some other ways to make others feel seen is to avoid pivoting to yourself right away. You should want to reflect on the conversation rather than redirect it to be about yourself or what you would do. For example, you could say “What I’m hearing from you is ____”, allowing that person to know that you were paying attention but also that you heard them correctly in terms of their viewpoint. Remember to ask questions that open the conversation, not trap it. Name specific strengths you notice. These small moves make someone feel truly seen. A friend once told me they felt burnt out by their job. In this case, just nodding back wasn’t enough, but I reflected on their frustrations with their work environment, and it completely shifted the conversation

Naming the strength(s) and good qualities of a person is also an excellent way to make them feel seen. Instead of calling someone you respect ‘smart, clever, hard-working’, go deeper than that by taking why you think they are that way and what it is specifically that led you to come to that conclusion about them. At a meeting once, instead of saying “Good point. I said, ‘I see why that approach would make sense given the constraints you’re dealing with.”

Lastly, people are unfinished characters meaning that they are complex, deep, and contradictory at times. Mr. Brooks’s book emphasizes the need to have a ‘moral imagination’ about someone to get beyond who you think they are just because you know their politics, childhood, job, worst moment(s). Assume in good faith that there is a lot more going on in a person’s life than you currently understand and try to hold judgment about them based just on the information that you have available about them.

Being seen by another person deeply is a great feeling and is increasingly rare these days. Seeing others requires courage, dedication, and attention, which is in short supply. The ability to see and be seen demands humility, slowing ourselves down, removing our ego armor, and being present with them fully. It is also worth noting that the people who feel most unseen by others end up being the worst at seeing others in response as it becomes a negative cycle. If you’re not seen at all or at least a little bit, why would you want to do the same for others rather than breaking the cycle?

Making others feel seen changes you for the better as a person. When you see others well, your relationships deepen, you become a better leader, your conflicts soften or end, and your own sense of personal meaning grows as a result. As Brooks writes in ‘How to Know a Person’, “To know other person well is one of the highest forms of love.” I think this is a great lesson worth imparting on us all to try to illuminate other people as often as people and to do so in a consistent manner. I’ve seen it personally in my classrooms, work meetings, or even casual coffee chats as people light up when someone hears them and not just nods along.

Try this once today: make someone feel truly understood. Watch what happens. Whether it’s a comment, a reflection, a thoughtful question, a moment of real attention without distraction, you can make a positive difference in that person’s life, especially if they are going through a tough time. You don’t need grand gestures, just presence, attention, and care. In a world obsessed with being seen, the rarest superpower is knowing how to see.

Deep vs. Superficial Friendships

“The friendships that we create in life come in various types and kinds, from the shallow and fleeting to the profound and enduring, but the idea of friendships in general, are crucial to maintaining a healthy and well-balanced life.”

The friendships that we create in life come in various types and kinds, from the shallow and fleeting to the profound and enduring, but the idea of friendships in general, are crucial to maintaining a healthy and well-balanced life. We must recognize though that there is a stark disparity between having deep friendships and having superficial ones. We should always try to prioritize having the former as much as possible as it is vital in helping with our emotional well-being and it is important to cultivate such enriching and long-lasting bonds when we can in life.

Deep friendships are akin to having actual roots that anchor us, offering solace, support, and understanding amidst life’s tumultuous events. Unlike superficial friendships, which often revolve around surface-level interactions and fleeting interests and hobbies, deep friendships transcend the superficiality of small talk by delving into the depths of our souls. These profound connections are characterized by authenticity, vulnerability, and reciprocity, serving as sanctuaries where we can reveal our true selves without fear of judgment.

The importance of having a deep friendship cannot be overstated. Research in psychology consistently underscores a myriad of benefits, ranging from enhanced emotional resilience to increased lifespan longevity. Deep friendships provide a nurturing environment where individuals can share their joys and sorrows, seek counsel, and celebrate milestones. Moreover, these intimate bonds foster a sense of belonging and validation, buffering against the pangs of loneliness and isolation that plague so many in today’s hyperconnected yet paradoxically lonely world.

Conversely, superficial friendships, while ubiquitous, often leave us feeling hollow and disconnected. In the age of social media, where likes and followers reign supreme, it’s all too easy to confuse online acquaintanceships with genuine friendships. Superficial friendships are characterized by surface-level interactions, revolving around shared activities or interests rather than by having a deep emotional connection or being able to be vulnerable with the other person without judgment or regret. While they may provide fleeting moments of amusement or distraction, they lack the depth and intimacy necessary for true companionship.

American culture, with its emphasis on individualism and instant gratification, often perpetuates the primacy of superficial friendships rather than deeper ones. From the frenetic pace of social gatherings, the inability to have spontaneous meetups with friends without scheduling weeks or months in advance to the superficiality of online interactions, many Americans find themselves these days caught in a whirlwind of shallow connections, neglecting the profound bonds that sustain us throughout our lives. Societal pressures in American culture of projecting a false or inflated image of success and popularity rather than being realistic of what your life is like. This kind of attitude can incentivize people to prioritize quantity over quality when it comes to friendships, leading to a proliferation of superficial ties at the expense of forming genuine connections with others.

This trend is particularly pronounced during the adolescent phase of life, which is a formative period characterized by peer pressure and social conformity. Teenagers, eager to fit in and be accepted, may gravitate towards superficial friendships based on shared interests or social status, neglecting the deeper connections that truly nourish the spirit. Similarly, adults, juggling the demands of career and family, may find themselves ensnared in a web of acquaintanceships, leaving little time or energy for cultivating deep friendships.

How can we resist the allure of superficial friendships and cultivate the depth and authenticity we crave? The first step is awareness, recognizing the differences between superficial and deep friendships and acknowledging the profound impact the latter kind can have on our well-being. Deep friendships are marked by essential qualities such as empathy, trust, and mutual respect, whereas superficial friendships are characterized by shallowness, frivolities, and transience.

Furthermore, cultivating deep friendships requires intentionality and effort. It entails investing both serious time and energy in building and nurturing those meaningful connections, prioritizing quality over quantity when it comes to who your friends really are. This kind of approach may involve initiating vulnerable conversations, actively listening to both our friends’ struggles and triumphs, and showing up for them in times of need, even when it may be inconvenient for you to do so. It also means being willing to reciprocate the same level of vulnerability and support, fostering a sense of mutual trust and understanding between the two people involved. If your friend is going through a personal crisis, or wants to celebrate his success(-es) with you, or needs some advice, will you be there for them through both the good times and the bad? You really must know that answer before you consider it a deep friendship.

It should be noted that fostering deep friendships necessitates setting boundaries and discerning when to invest in relationships that align with our values, beliefs, and nurture our personal growth. This may mean distancing ourselves from toxic or one-sided friendships that drain our energy, our time, and diminish our sense of self-worth. While it can be daunting to confront the discomfort of letting go from any friendship you make because of how difficult it can be to start from scratch with a new person, prioritizing one’s own emotional well-being is essential for fostering deeper and more fulfilling connections for creating more rewarding friendships.

Moreover, we must challenge societal norms that prioritize superficiality over depth and authenticity. This requires redefining our cultural narratives around friendship, valuing vulnerability, and emotional intimacy as essential components of genuine connection. By modeling deep friendships in our own lives and advocating for their importance in our communities, we can shift the cultural paradigm towards one that values quality over quantity in friendships.

The profound impact of deep and enduring friendships on happiness and health cannot be overstated. Research spanning past decades has consistently demonstrated many benefits of having meaningful social connections, from reduced stress and anxiety to improved immune function and physical health. Deep friendships provide a buffer against the inherent stresses of life, offering emotional support and validation during challenging times. When we have friends who truly understand us and care for our well-being rather than just know who our favorite sports team is or what we enjoy doing on weekends, we feel less alone in our struggles and more capable of navigating life’s ups and downs.

Deep friendships help us foster an essential sense of belonging and acceptance that is essential for our psychological well-being. When we can openly share our joys and sorrows with trusted friends, we validate our experiences and affirm our sense of self-worth. This sense of belonging not only enhances our self-esteem but also strengthens our resilience in the face of adversity and challenges. Studies have shown that individuals who have strong social support networks are better equipped to cope with stress, anxiety, and trauma, leading to improved mental and emotional health over time.

Additionally, deep friendships provide opportunities for personal growth and self-discovery, as we learn from and are inspired by the unique perspectives and experiences of our friends who can relate to what we’re going through each day. In essence, deep and lasting friendships enrich our lives in ways that superficial connections simply cannot replicate, contributing to our overall happiness and well-being in profound and meaningful ways. Having deep friendships is a large part of the bedrock of our emotional well-being, offering solace, support, and understanding in an increasingly superficial and shallow world. Distinguishing between deep and superficial friendships requires having emotional awareness, intentionality, and discernment. By prioritizing authenticity, vulnerability, and reciprocity in our friendships, we can cultivate deeper friendships that nourish the soul and sustain us through life’s tribulations and triumphs.