The Stadium Test – What Japanese Fans Understand That We Don’t

“The difference between these two scenes isn’t about cleanliness, it’s about culture, responsibility, and what we believe we owe to each other.”

The final whistle blows at an international stadium as tens of thousands of fans rise, cheer, and file out either in celebration or in dismay about their national team’s performance at the Olympics or World Cup. However, in one section, something extraordinary happens. A group stays behind and does not leave their trash behind. Instead, they pull out trash bags. They start cleaning and not just their own mess, but everyone else’s too. This isn’t a publicity stunt. It’s not a requirement. It’s just normal for them. Meanwhile, across the world, another kind of crowd leaves behind a different legacy: half-eaten popcorn, plastic cups, and the quiet assumption that someone else will deal with it later. The difference between these two scenes isn’t about cleanliness, it’s about culture, responsibility, and what we believe we owe to each other.

When I think of Japanese culture, what stands out to me is about the internalized responsibility to each other and to the greater society. I’ve seen videos and photos of it at international sporting events, but I’d imagine that responsibility is ingrained from an early age and while I haven’t been to Japan yet, I do believe there is a key distinction that separates their culture of cleanliness from others including my own. Recently at the 2026 Oscars, a photo went viral after Hollywood’s biggest night when popcorn boxes, candy wrappers, and soda cups were left behind at the Dolby Theatre, and instead of depositing the waste in trash bins after the awards ceremony was over, a lot of folks chose instead to let the custodians handle it. They could have deposited their trash themselves but in my view, American-style messiness (especially at large events or in public places) reflects an opposite culture of outsourced responsibility.

The Dolby Theater in Los Angeles, Post-Oscars 2026

From my research, Japanese students from a young age are taught to pick up after themselves including in the classroom and in the workplace. Instead of relying on janitors or custodians, there is the ‘Osouji’ (cleaning) system where values like ownership, respect for shared space, forming good habits are emphasized by authority figures. While Americans including myself were taught to ‘don’t litter’, Japanese kids were also taught that ‘this is your mess and you are responsible for also taking care of it yourself.’ Another Japanese expression I have learned about known as ‘Atarimae’, which is the cultural expectation that cleanliness is both normal and expected from everyone. Even if they are not in Japan for a sporting event, Japanese fans will often clean up after themselves and their section after pure habit because it was ingrained in them from such an early age.

These fans don’t see themselves doing anything out of the ordinary or exceptional and while they are admired for it by other nationalities especially as guests or visitors, the Japanese fans often shrug and remark how it’s just a normal cultural practice for them even when they are not mandated to clean up after themselves in these stadiums. Often times in Western culture, we praise those who clean our streets, stadiums, and public areas, but we often pay them little for their hard work and instead of asking everyday citizens to pitch in to do it more often or to pay our custodians and cleaning staff better, we do neither and wonder why there is less communal responsibility as a result here.

In Japanese culture, especially in sporting culture, it doesn’t matter if their team won or lost, cleanliness and having respect for your surroundings is non-negotiable. This attitude also extends to the players themselves who clean their locker rooms, leave thank you notes to their hosts, and leave their space better than they found it, inspiring others with their example going forward. Character often shows itself most when nobody else is watching or expecting someone to go above and beyond but that’s exactly what these fans, players, and supporters are doing. Collectively, cleaning is seen as respect for the shared space and for other people around you. In these sporting events, the Japanese fans will not just clean their own immediate space but for others’ as well and work together as a team in the section or in the whole stadium.

Oftentimes, in Japan, “This is our space and we should take care of it together.” I’ve found that in the U.S. we ask others with pay or to volunteer to help solve the issue rather than see it as a collective responsibility. The Japanese proverb that is often cited focuses on “don’t leave a place worse than when you depart from it.” I believe this is something that while Japanese in origin should apply to the rest of us too. This one idea alone could help cities and countries adapt more, especially when it comes to reducing pollution or helping our growing waste problem. Incentivizing people to clean up after themselves, to not leave shared space messy, and to start imparting that message from a young age should not be specific to one culture but about promoting a global consciousness around this important issue.

In my own country, cleanliness can vary widely but there have been multiple times where I’ve seen trash left behind in stadiums, people don’t flush after themselves or leave the bathroom in good shape, concerts have sticky floors from spilled alcohol, overflowing bins in my neighborhood because the city doesn’t have enough of them or they are not held onto until the tourists go home, etc. I could go on and on but the dominant cultural mindset is that “there’s staff or people who will clean up after me” and while that is true, I still think it’s in poor form to not throw things out, to make a mess and not clean it up, and to pass on the problem to somebody else. I have been guilty of this myself and I’m not proud of it in terms of leaving trash behind in a stadium or movie theater, and I recognize that now. I hope to get better at it and tell friends and family politely to do the same as me.

When responsibility is outsourced to others, behavior will follow accordingly in this case. When we internalize a new behavior or see others change theirs, culture can shift over time especially regarding cleanliness. When people are seen to clean up after themselves especially foreigners in a football stadium who practice what they preach, others will follow this example and set a new trend. Culture isn’t something to be enforced but it can be mirrored when we see others who have expectations of themselves that we didn’t even think would be possible in our own culture.

Not everyone is perfect and I don’t want to stereotype a whole country regarding cleanliness practices, which can vary depending on the individual context. Social pressure and conformity expectations do have their own drawbacks in certain areas but I do believe that encouragement can be healthy in terms of promoting trash pickup, leaving a place better than you found it, and taking responsibility for your actions in a public place, these are not negative behaviors to me and I think we’d all be better off for encouraging these positive actions like the Japanese fans at a World Cup stadium.

Having lived in other countries, every country has a different relationship to cleanliness and what constitutes civic responsibility, but I do believe that a healthier, happier society is one where the individual thinks more of him or herself in a social context and is in harmony with their environment. We are not an island unto ourselves and what we do has an effect not only on our surroundings but on the wider planet we all share together. The question to summarize isn’t why Japanese fans clean stadiums. The question is why the rest of us don’t and what it would take to make that kind of behavior feel just as normal. Because culture doesn’t change through rules, regulations, or fines, it changes when enough people decide that leaving a place better than they find it isn’t extraordinary, it’s just what you choose to do.

A Study in Contrasts – the Medellin Metro and the Boston T

I’ve used a lot of different metropolitan transit systems in cities I’ve either visited or lived in. From Istanbul to Berlin to Washington, DC, it’s fascinating to see how different cultures and countries treat their metro systems. Some cities emphasize the ability to eat and drink at established vendors right next to the platform, while others emphasize the ability to know exactly when the next train will be arriving with real-time updates. In a way, these metro systems are a microcosm of a country’s culture. Unbeknownst to most travelers, you can learn a lot about a city and a country as a whole based on how they approach their public transportation. Each metro system I’ve used has had their own kind of flair to them whether it’s the London Underground’s cleanliness, New York Subway’s 24-hour service, and Istanbul’s kind food merchants.

Out of all the metro systems I’ve rode on, there are currently two in the world that stand out to me in their approach to customer service. While most systems rarely have attendants to help people enter or leave the train, the two cities that are the exception to this rule are Boston and Medellin. These two transit systems actually have attendants working on behalf of the transportation authority to help passengers to use the metro effectively but with different approaches. For example, the way Boston does its’ customer service would be more hands-off while in Medellin it is much more hands on.

This difference in culture may play into the fact that the Boston T system has been in operation since 1897 and the locals are pretty adept at navigating the transit system considering its’ more than a century old. When it comes to Medellin, the metro system there began in 1995, which is a little over twenty years old. Medellin currently has the only urban train network in Colombia. Still though, you could draw the conclusion that the way the customer service of these two transit systems functions is reflective of the overall culture. In the U.S., we tend to be more individualistic especially when it comes to our urban transportation. When I lived in Medellin, I was enamored with how collective the metro system was when compared to where I’m currently living. In Boston, it’s much more about every man or woman for himself or herself as they try to navigate the system regardless of whether you’re a long-time local or a first-time visitor.

For Medellin, the aspect of their metro system that stood out most to me was the number of attendants who would help riders enter the train platform, instruct users on how to board and exit the trains, and how to refill and use their metro cards. Instead of just one or two attendants there on behalf of the transportation authority, there were usually up to a dozen workers assisting customers at each station. It was really nice for me to see the attention to detail that the metro system had in terms of assisting passengers to use the system effectively. This approach was crucial especially during a busy rush hour when there would be thousands of passengers wanting to enter and exit the train station.

Having a dedicated group of workers on hand to help smooth things over and make sure passengers were respecting each other and the transit system was a really impressive thing to witness. It doesn’t hurt that the entire Medellin metro system is well kept and has no littering, little rats running around etc. at any of its’ dozens of train stations. Compared to other cities, Medellin does a great job with its’ communal approach to the metro system. One of the catchphrases of their advertising is to ‘Vive La Cultura de Metro’, which basically translates to living the metro culture by respecting others and keeping the system clean.

Other cities could benefit from replicating the effective customer service, the emphasis on cleanliness, and the easy access to information that the Medellin Metro provides. Like any other transit system in a major city, it still does get quite congested during rush hour, and it can be hard to get on the train during peak hours due to lack of trains available. I know this from my own past experiences of having to fight to get on the train at 6 AM some mornings when I was a teacher there.

When it comes to the Boston T system, it’s the oldest in the United States and doesn’t take much time to get acclimated to. However, compared to the New York or Washington, DC transit systems, there is some customer service and assistance given. However, when you compare Boston to Medellin in this regard, it’s really no contest. While there are usually one or two attendants from the transit authority present, they don’t really actively help passengers. Sometimes, you can see a transit worker more interested in a smartphone game than to see if anyone needs help or has a question. Instead of being on the train platform to help riders get on and get off the train without issue, they usually just stand by the entrance to the station making sure everybody pays their fare.

Coming from where I was living in Medellin before I moved to Boston, this was a bit of a culture shock to me. It’s nice to have one or two more customer service attendants around to ask questions but I wish there were more attendants on the platform handling crowd control and enforcing the unwritten rules of getting on or leaving the train especially during rush hour. Also, compared to the dozen workers at any train station platform in Medellin, a city like Boston should have a few more people helping out compared to one or two workers per station.

Perhaps this cultural contrast is due to the fact that metro systems in the United States are much more individualistic in nature and the fact that public transit has been part of cities’ makeup for decades especially in the Northeast. I’m guessing that the majority of Bostonians would prefer to be left alone during the morning and evening commute rather than have hands-on help from transit service officials especially at a station platform. However, it might make everyone’s day a bit better and smoother if there were workers actively helping to assist people to refill their transit cards, making sure the rush hour commute goes smoothly, and aiding travelers to the city with directions.

When you travel to different countries, it is tempting to compare and contrast approaches to daily life. In any city, the transit system is an extension of the culture and I find it interesting to see the similarities and differences between countries in how they run their metro systems. It’s good to see how other cities and other countries do things because you’re able to see within your own culture what could be better or more improved. However, what may suit your own tastes may not suit others as much, even your own countrymen.

Train systems like whole cultures tend to be more individualistic or communal. What one city may lack in efficiency, they can make up for it in customer service. I believe it’s best to shoot for improvement in all areas to create a better travel experience. Having the trains run on time, being treated fairly by attendants, and enjoying clean, safe rides are keys for any metro system to achieve. Hopefully as more and more people travel and see the world, we can better see what ways we can improve our own cities and countries by seeing how others do it themselves.