How many times have you sent a text or an email to someone thinking it was useful, humorous, thoughtful, or even just to reach out for it to have been received but not replied to? Chances are good it’s happened at least once if not multiple times to the people reading this article. It is one of the inevitabilities in life that not every text, call, or email will receive the attention it deserves and that’s alright as not everyone has the time or the urge to respond. However, when it’s a friend, family member, or a colleague, who you trust or respect or have some kind of relationship with, then it can be a real problem when your outreach goes ignored.
It is important to be both reliable and responsive to the people you care about and even to those you’re just getting to know if you can do so. Nobody’s perfect but you can really stand out nowadays in a good way when you’re willing to make the effort to respond to someone, to be relied upon and follow through, and to hold yourself accountable. These are qualities in a person that will always make you stand out in a good way because in our attention-deficit addled society, these kinds of traits are becoming less and less common.
Things happen in life such as emergencies, setbacks, and sometimes we just need a break from being plugged in to what’s going on with everyone else. It’s okay to take time off from reaching out if you want to focus on yourself for a while. If people try to reach out still, let them know though that you need some time away from the phone or the computer and if they really need you, indicate that it should only be for an emergency or an urgent matter. I don’t mind when people are unreachable but if there’s a lack of communication about why or for what purpose, it can cause some resentment and the fraying of the relationship or friendship in the long-term.
Nowadays, you can silent your notifications, put your away message up for colleagues to be aware of, or just simply turn your social media channels or phone off for a little while. You can be unresponsive and still be a responsible person in my view. What causes concern in my view is when you refuse to answer me when you read my message and wouldn’t give me any reason or indication of what’s going on. There’s a lot of talk about ‘Ghosting’ people today and I believe we are all guilty of ‘ghosting’ on each other at one time or another, but if it’s a recurring pattern, you really should think twice in how you act towards other people, especially if they value your feedback, opinion, or just want to see how you are.
Whether at work or at home or in ‘third spaces’ with friends or someone you’ve just met, remember to be responsive within reason because it’s about common courtesy not only regarding your time and effort but also of theirs for having reached out to you in the first place. It’s something we overlook but when someone is reaching out to you, they are first thinking about you and spending some time out of the millions of other things they could be thinking about to focus on you as an individual to some degree. It does not mean you need to spend a lot of your time but if you have the availability, it doesn’t hurt to give a simple response or at least let them know where they stand with you, whatever kind of relationship you may have with that person.
Whether it’s a co-worker sending you a message on Microsoft Teams asking for advice on a presentation, an elderly family member asking you to do them a favor regarding a health question, or a friend inviting you to their wedding or their birthday party, you do have a responsibility to be responsive. These situations I posed may not be urgent, but they are important, and to ‘ghost’ them is neither mature nor responsible. You have a duty not only to yourself in how you act but how you carry yourself with others.
At the end of your life, how do you want people to remember you? That’s part of why being reliable and responsive takes on such importance especially as you get older. People will remember in any kind of relationship that you have or had with them how you treated them, if you responded to them, and how much you invested into the relationship, whatever it may have been. Make sure to remember this kind of legacy that you’re building each time you answer that e-mail, respond to that voicemail, or send that text message out. The irony of our technological age is that we are connected by our devices but are as disconnected as ever regarding reaching out, making plans, and being reliable in how we present ourselves.
You can set the tone by being a reliable person who’s available and is reliable whether at work, at school, or at home. Be the person who can be trusted, who gets things done, and is able to follow through when you make a commitment to someone else. Sadly, being both reliable and responsive to other people is becoming rarer and rarer in my view. I believe you can have a lot of professional success and personal happiness if you are able to respond to others in a timely manner and be counted on when they need you.
Hopefully, they will remember you for what you did, how you acted, and how well you treated them. They won’t forget it and ideally, they will follow your lead by picking up those kinds of traits in response. Being someone who is reliable and responsive can have that positive effect on how others behave as well creating a good kind of ‘domino effect’ and improving people’s behavior in a family, in an office, or in a group. You do not have to be available 24 / 7 and nobody is expecting you to be doing so but it’s important to be willing to respond, to follow up, to check in, and to be present with other people whomever they may be and whatever kind of relationship you may have with them.

















































































