The Lost Skill of Making People Feel Seen

“Most people aren’t lonely because they lack friends, they’re lonely because nobody truly sees them. In a world of constant interactions, at work, online, or in our daily routines, these moments are often shallow, rushed, and forgettable.”

Most people aren’t lonely because they lack friends, they’re lonely because nobody truly sees them. In a world of constant interactions, at work, online, or in our daily routines, these moments are often shallow, rushed, and forgettable.

One of the best books I’ve read recently on this subject is from New York Times writer and columnist, David Brooks, who authored the book, ‘How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen’ in October 2023. The core idea of his book was that you can divide people into two camps of ‘Illuminators vs. Diminishers’, with illuminators making people feel recognized, clearer, more important, and the diminishers who make interactions about themselves or forget about the other person (often not on purpose). If attention is now the primary currency in our lives, giving or receiving quality attention is the key difference in seeing others fully.

Let’s go into what ‘feeling seen’ means in 2025 and what it doesn’t because it can get confusing if you’re new to this concept. Feeling seen is not about just agreeing with someone, praising them effusively, being ‘nice’ or ‘kind’, fixing their problems for them, dumping your own problems or inadequacies on them to compensate in return for them sharing their issues. Rather, feeling seen is about being perceived accurately and without judgment often, having your inner logic understood and how you see the world, and feeling that your emotions are being recognized rather than just analyzed and interpreted.

An example of this in action could be a friend, a spouse, or a co-worker telling you, “I don’t necessarily agree with you here, but I understand why that matters to you and I see your perspective.” Being able to let that person know that you know where they are coming from in their views and why it matters to them makes a huge difference in your personal and professional life.

Technological and other daily distractions aside, there are various reasons why people don’t feel fully seen nowadays. Most people are not patient in waiting for their turn to talk, rehearse their response in advance while you’re still speaking, filtering everything through themselves and what they would do, or just not wanting to understand when they listen. If you are not seeing someone enough, start with listening to understand the other person rather than listening to reply or putting themselves in their shoes right away. You cannot see someone else while you’re playing their role in your own mental movies or thinking through what you would do, say, or behave in their shoes.

Like any social skill, there are ways to make someone feel more seen and to build up that skill like it’s a positive habit. The more you use, repeat, and solidify these response tactics, the more comfortable other people will feel around you. First, listen to the emotion that they are carrying with their words even if they don’t express it outright. Train yourself to hear the ‘fear, anxiety, pride, shame, sadness, frustration, hope, joy, etc. that they exude with their cadence and tone beyond the words they are saying. Being able to voice what emotions they may be expressing to you in their words is very powerful and will make someone feel very seen. For example, “You sound disappointed, not angry, about ____.” As David Brooks wrote about ‘illuminators’, seeing people’s emotions clearly even if they aren’t telling you with their words what exactly they are feeling is a very useful people skill.

Second, I think it’s key to asking expanding questions, rather than extractive or basic ones. Good questions open doors to a deeper and more fulfilling conversation while bad questions can feel like an interview or an interrogation. A good question could be, “What part of your work gives you the most fulfillment?”, which can expand the conversation and take that person through a positive memory or a feeling of contentedness sharing what they do for a living in a specific way. Rather than an extractive question that may not lead anywhere that we often hear a lot as “So, what do you do?” If the question helps them understand better or explains why someone does what they do, you’re doing it the right way.

Additionally, some other ways to make others feel seen is to avoid pivoting to yourself right away. You should want to reflect on the conversation rather than redirect it to be about yourself or what you would do. For example, you could say “What I’m hearing from you is ____”, allowing that person to know that you were paying attention but also that you heard them correctly in terms of their viewpoint. Remember to ask questions that open the conversation, not trap it. Name specific strengths you notice. These small moves make someone feel truly seen. A friend once told me they felt burnt out by their job. In this case, just nodding back wasn’t enough, but I reflected on their frustrations with their work environment, and it completely shifted the conversation

Naming the strength(s) and good qualities of a person is also an excellent way to make them feel seen. Instead of calling someone you respect ‘smart, clever, hard-working’, go deeper than that by taking why you think they are that way and what it is specifically that led you to come to that conclusion about them. At a meeting once, instead of saying “Good point. I said, ‘I see why that approach would make sense given the constraints you’re dealing with.”

Lastly, people are unfinished characters meaning that they are complex, deep, and contradictory at times. Mr. Brooks’s book emphasizes the need to have a ‘moral imagination’ about someone to get beyond who you think they are just because you know their politics, childhood, job, worst moment(s). Assume in good faith that there is a lot more going on in a person’s life than you currently understand and try to hold judgment about them based just on the information that you have available about them.

Being seen by another person deeply is a great feeling and is increasingly rare these days. Seeing others requires courage, dedication, and attention, which is in short supply. The ability to see and be seen demands humility, slowing ourselves down, removing our ego armor, and being present with them fully. It is also worth noting that the people who feel most unseen by others end up being the worst at seeing others in response as it becomes a negative cycle. If you’re not seen at all or at least a little bit, why would you want to do the same for others rather than breaking the cycle?

Making others feel seen changes you for the better as a person. When you see others well, your relationships deepen, you become a better leader, your conflicts soften or end, and your own sense of personal meaning grows as a result. As Brooks writes in ‘How to Know a Person’, “To know other person well is one of the highest forms of love.” I think this is a great lesson worth imparting on us all to try to illuminate other people as often as people and to do so in a consistent manner. I’ve seen it personally in my classrooms, work meetings, or even casual coffee chats as people light up when someone hears them and not just nods along.

Try this once today: make someone feel truly understood. Watch what happens. Whether it’s a comment, a reflection, a thoughtful question, a moment of real attention without distraction, you can make a positive difference in that person’s life, especially if they are going through a tough time. You don’t need grand gestures, just presence, attention, and care. In a world obsessed with being seen, the rarest superpower is knowing how to see.

English Corner – ‘Speak, Speak, Speak’

“However, if there is one piece of advice that has stood the test of time for language learners around the world, it is this: speak, speak, speak.”

Learning a new language such as English can feel like an intimidating journey without end, filled with new grammar rules, unfamiliar sounds, and seemingly endless vocabulary to master. However, if there is one piece of advice that has stood the test of time for language learners around the world, it is this: speak, speak, speak. When it comes to mastering English, speaking as often as possible is not just a strategy; it is a necessity to reach your goals.

Many learners prioritize reading, writing, and listening when studying English and while those proficiencies are important, speaking should be the #1 priority in terms of mastery. Unfortunately, speaking is often overlooked due to the fear of making mistakes or feeling embarrassed. Yet, speaking is the skill that ties all the other proficiencies together. It brings the theory of the language into practice, turning abstract concepts into tangible communication that gives learners real satisfaction when they can hold a conversation or form a sentence.

Speaking English frequently will help you:

  1. Internalize New Vocabulary and Grammar: Reading and memorizing vocabulary is one thing but using it in conversation solidifies your understanding and context. Grammar becomes less about rules and more about the natural flow of how it is used.
  2. Improve Your Pronunciation: Speaking allows you to practice forming sounds, intonations, and rhythms unique to English. Over time, this reduces the accent barrier.
  3. Build Confidence: The more you speak, the more you’ll realize that making mistakes is a natural part of learning the language. Each conversation is a step closer to fluency.
  4. Engage in Real-life Communication: Real-world language use is unpredictable and time-tested. Speaking prepares you to handle unexpected topics, expressions, and idioms.

One of the biggest obstacles for English learners is the fear of making mistakes as I have noticed during my years as an ESL teacher and business founder. This fear can be paralyzing, leading to hesitation or complete silence because the fear can be so overwhelming. However, embracing mistakes as learning opportunities is critical to one’s success in language learning. Language experts all agree on this that the fastest way to improve is by making errors and correcting them.

Consider these pieces of advice to overcome this fear that many English language learners have:

  • Shift Your Mindset: Understand that mistakes are not failures but steppingstones to your eventual success. Every mispronounced word or wrong tense is a chance to learn and how to get better at it.
  • Practice Self-compassion: Remind yourself that everyone starts somewhere. Even native speakers make mistakes and often without realizing it!
  • Celebrate Small Wins: Successfully ordering coffee in English, knowing how to phrase a question, sentence, or completing a short conversation is worth celebrating as a victory in your English learning journey. These moments build confidence and will keep you learning the language to keep improving.

To truly immerse yourself in English, you need to create as many speaking opportunities as possible in your life. Here are some practical strategies that my students have used and for which I would recommend to you:

1. Join an English Conversation Group

Local or online conversation groups provide a supportive environment for practicing English. Participants are often fellow learners, so the atmosphere is encouraging rather than judgmental. Meetup platforms, language exchange groups, and community centers are great places to start.

2. Engage in Language Exchanges

Language exchanges pair you with someone who wants to learn your native language while helping you practice English. This mutual learning arrangement benefits both parties. Applications like Tandem and HelloTalk make it easy to connect with language partners worldwide.

3. Speak with Friends and Family If Possible

If you have English-speaking friends or family, use them as practice partners. Even brief daily conversations can make a difference. If they’re fluent, ask for feedback on your pronunciation and grammar.

4. Talk to Yourself

While it may feel odd at first, speaking to yourself in English is highly effective. Describe what you’re doing, narrate your thoughts, or practice imaginary conversations. This helps you think in English and reduces hesitation. You can also create your own written conversations and then practice them out loud to yourself to improve your confidence.

5. Participate in Online Communities

Platforms like Reddit, Discord, and Facebook groups often have English-speaking communities centered around specific interests. Join discussions via video calls or live chats to engage in real-time conversations. Focusing on a shared interest will have you more engaged in the conversations too.

6. Attend Online or In-Person Lessons, Workshops, or Classes

Enroll in speaking-focused workshops, lessons, or classes. These are often led by experienced instructors who can guide you through structured practice and provide valuable feedback.

7. Immerse Yourself in English-Speaking Environments

Whenever possible, travel to English-speaking countries or immerse yourself in communities where English is the primary language. Immersion forces you to adapt and speak naturally to people of different ages and backgrounds. You can also create new friendships that way, which may last a lifetime and help you to practice even more beyond your say in that English-speaking country.

Mastering any language requires you to step out of your comfort zone. It can be awkward and even nerve-wracking to speak in a language you’re not fluent in or one that you can’t even speak at all. However, growth happens when you push past your discomfort and keep working at it until you begin to succeed.

Here’s how to embrace the challenge of learning conversational English:

  • Set Realistic Goals: Begin with manageable goals, like introducing yourself, ordering food or drinks or asking for directions. Gradually increase the complexity of your conversations as you become more comfortable and focus on different possible topics to talk about with a language partner or with your teacher.
  • Accept Awkward Moments: If you’re misunderstood or stumble over words, laugh it off and try again. Humor lightens the pressure on yourself, and others will understand that you are doing your best.
  • Learn from Feedback: When someone corrects you, take it as constructive guidance rather than criticism. They are not looking to undermine your goals but rather to help you succeed.
  • Focus on Progress, Not Perfection: Fluency takes time and may even take a lifetime as a non-native speaker. Celebrate progress in terms of being understood in the conversation instead of fixating on perfect grammar or pronunciation.

Speaking English frequently doesn’t just improve your language skills; it also brings numerous personal and professional benefits to highlight as reasons to keep speaking:

  • Cultural Exchange: Engaging in conversations allows you to learn about different cultures, which broadens your perspective on the world.
  • Networking Opportunities: English is the global lingua franca, especially in the academic and business worlds. Proficiency opens doors to international friendships and professional connections that can last your entire career.
  • Increased Self-confidence: Mastering English empowers you to navigate diverse settings with confidence and resolve.
  • Cognitive Growth: Learning and using a second language enhances brain function, improving memory, problem-solving, and creativity.

Consistency is key to mastering any skill, and speaking English is no exception. Aim to speak daily, even if it’s just for a few minutes each day. Regular practice leads to steady improvement, and over time, speaking English will feel as natural as your native language.

Consider creating a schedule or habit that incorporates speaking practice into your daily routine. For example:

  • Morning: Practice some self-talk while getting ready for the day. (5-10 minutes)
  • Afternoon: Engage in a quick language exchange or chat with a colleague. (30 minutes)
  • Evening: Join an online conversation group or call a friend. (15-30 minutes)

Just these three activities can add an hour of English practice to your day without making it the focal point of your day. You can spread it out throughout the day and practice speaking with different people with each conversational opportunity having a different purpose.

To learn English effectively, you must step out of the classroom and into the real world. Speaking the language is the bridge between the theory and the practical use, the key to fluency, and the foundation for building confidence. By speaking as often as possible as consistently as possible, even with the inevitable mistakes, you’ll immerse yourself in the English language and accelerate your learning journey sustainably.

Remember, the goal of speaking English is not perfection but effective communication. Each conversation, no matter how imperfect or error-ridden, brings you closer to actual fluency. Please don’t wait to get started with speaking. Speak, speak, speak, and watch your English skills soar.

Call or Text Those Who Matter to You

“You may not think it is a big deal, but I really believe it is one of the kindest things you could do for another person.”

You can tell who really cares about you by those people in your life who take a little time out of their busy days to call or text you. You may not think it is a big deal, but I really believe it is one of the kindest things you could do for another person. They aren’t expecting you to reach out at all perhaps or you have not reached out in a while so they wouldn’t expect any contact, but the fact that you take the time to think of them, to send them a text message or to give them a call, shows just how much they really matter to you.

There are certainly other ways to show your appreciation and care for the people in your life such as meeting them to go out for dinner or for drinks or even a coffee or tea. However, I believe that sustaining a friendship or relationship isn’t just about meeting up every now and then but it’s about actively taking an interest in their life and how they are really doing. Being able to check in on them in a sincere way will make you stand out compared to other people in that person’s life.

Being a simple acquaintance is someone who doesn’t mind meeting up with you but for which you are the one who is always initiating, always reaching out, and always doing the leg work. That kind of one-sided contact can get old after a while as you may enjoy their company but feel as if they never reciprocate or attempt to make plans with you as well. Having a one-sided set up especially if you are always the initiator is what makes that person more of an acquaintance than a friend or a romantic partner. Those kinds of one-sided interactions can be fun and enjoyable, but they don’t have the kind of longevity you should really be looking for.

If you are always the person who is reaching out to call or text them, then good for you on doing so and I recommend it, but don’t let your own kindness and thoughtfulness not be reciprocated at all. Hopefully, the other person will eventually take the hint to do the same for you not just because it is the right thing to do but because they want to do so, and they also care about you. If you are always calling, texting, or making plans, and you don’t mind doing so, you can keep it going if you enjoy that person’s company. Moreover though, if they never reciprocate or show an active interest in your life and it frustrates you to how it is so one-sided, you may need to rethink how often you see or talk to that person.

Kindness should not ever come with an expectation of any reciprocation, but a one-sided friendship or relationship is not going to work out. I still would encourage anyone reading this to not be afraid to check-in with a loved one whether it’s a romantic partner, a friend, or a family member. Don’t expect to always have them to do the same for you but I will say that it’s more likely for them to reach back out to you when you do that for them. You may have to be the first to do so but hopefully you won’t be the only person to do so and they’ll start thinking of you more and wondering how life is treating you.

Whether you are going through good times or bad times, you should call or text those people who really matter to you. It makes a huge difference, more than you would ever think, when you reach out to someone. You are going to brighten their day, improve their mood, or even strengthen the bond or connection you both already have. It truly is a selfless and kind act that we should be encouraging more in our society. If someone knows that you care and are thinking of them, they will feel energized and perhaps a little less sad or lonely as a result.

We may not be able to see that person in person but when you can call or text them to have a conversation, that is the next best thing that you can do. With how much technology has advanced, it’s almost as if they are with you physically and in the room with you. We are all busy and have a lot going on these days in our lives, but a simple call can just take a few minutes and a text message takes less than that in just a few seconds.

Let us strive to be there for one another especially when you know that person is struggling with something or having a rough patch in their life. Reach out to those who matter to you and don’t let it just be you doing it all the time. Make sure it’s a two-way street but if you must take the initiative first, do not hesitate in doing so. Kindness is about caring for one another and making a simple phone call or sending a text message to someone you love or like is the best way to start.

English Corner – Idioms

If you are looking for a mainstay of most living languages, you should look no further than the concept of the ‘Idiom.’ The Idiom is the closest thing that humans have in terms of a universal connector among the diversity inherent in all forms of spoken language. The most important thing to understand about the idiom is that you are not supposed to take them literally but you are still supposed to take them seriously. There’s a deeper, implied meaning beyond any idiom regardless of the language it’s spoken in. This is especially the case in the English language where there are hundreds, if not thousands of idioms that can be used for any matter or circumstance.

Idioms can be extremely diverse in their range and can refer to any amount of unique subjects or topics. Idioms can also be used very locally, regionally, or nationally depending upon the language and the culture it comes from. A dialect, jargon, or accent can also lend to the idioms used by a certain group of people who share common interests and/or beliefs. Idioms can be used in reference to business, politics, science, art, music, and other parts of daily life.

It can be tough to decipher which idioms are the most used in the English language but there are a few of them that stand out in terms of their popularity and their different ways of usage. Most people who speak English are likely to be familiar with these idioms below or have used them themselves.

Examples

  1. Don’t count your chickens before they hatch.

Meaning: Don’t get ahead of yourself before things are accomplished.

  1. Have a chip of my shoulder.

Meaning: You’re bothered or annoyed by something that won’t go away.

  1. Don’t jump to conclusions.

Meaning: While not taking this statement literally, you shouldn’t pass judgment on someone or something before you receive all of the facts.

  1. A dime a dozen.

Meaning: Very common, easily found anywhere and everywhere.

  1. An ace in the hole.

Meaning: A secret advantage or a benefit that no one else knows about and is going to be used soon against an opponent or adversary.

Sentences

  1. The science project isn’t finished yet because we still have to build the volcano. Don’t count your chickens before they hatch.
  2. I don’t like critics doubting my basketball skills. They really give me a chip on my shoulder.
  3. We don’t know whether or not he’s telling the truth about his new invention, Let’s not jump to conclusions.
  4. These Amazon ‘Alexa’ AI devices are a dime a dozen. You can find them everywhere and they are really popular.
  5. I have Matt Ryan as my starting Quarterback in Fantasy Football this weekend. He’s my ace in the hole.

Idioms can refer to someone’s actions and the consequences of those actions highlighted in example idioms such as ‘Pay the piper’ and ‘Rub somebody the wrong way.’ Idioms can refer to people in general when you say that they are ‘sick as a dog’ or ‘six feet underground.’ Lastly, colors in English can often become part of idioms themselves such as when you describe somebody as feeling upset or depressed as having ‘the blues.’ You know that the person isn’t actually ‘blue’ in their color but rather they have ‘the blues’, which is referred to as when somebody isn’t feeling well. There is a whole musical genre that is devoted to this kind of mellow music called the ‘Blues.’ ‘Out of the blue’ is another example of a color kind of idiom that refers to something happening when you least expect it to.

It can be very difficult to get the hang of idioms especially if your proficiency level is at a low level. First, you need to be able to conjugate verbs, have a good grasp on the vocabulary by knowing a lot of different words, and then you need to be able to understand the meaning behind the idioms and use them with other native speakers in the right way. The idioms being used depends upon the region, the culture, and the social group you find yourself in. That is why there are such a sheer variety of idioms that can be used in any given situation regardless of the language that the idiom falls under. Idioms cut across language and cultural barriers and can have similar meanings to each other depending upon the situation.

The best way in which to comprehend and start using English idioms is to talk with native speakers who will use them throughout a conversation even if they don’t realize it at times. The more conversations you have with English speakers, the more idioms you will pick up on and remember. They will most likely want to help you out so do not be afraid to ask questions if you don’t understand the meaning of the idiom or why it’s being used in a certain sentence.

Before you start using idioms yourself, you want to be absolutely clear that you’re using the idiom within the right context for the right meaning. It can be a bit embarrassing if you tell your American friend who is starring in a Broadway play that you want him to ‘jump the gun’ instead of to ‘break a leg.’ Idioms take time to understand, use, and master but they are an important part of learning any language, including English.
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If you have liked what I have written in this ‘English Corner’ post, and you are interested in improving your English language skills whether its’ with speaking, writing, or just boosting your knowledge of grammar, I would be happy to help you reach your language learning goals. Check out Learn English With Ben to book a private lesson with me today!