English Corner – Proper Email Etiquette

“In order to write good emails for your professional pursuits or for your career, you need to be able to understand the proper etiquette that comes with this kind of writing.”

Writing cohesive yet concise emails is a key professional trait to be successful at as part of your overall English writing skills. In order to write good emails for your professional pursuits or for your career, you need to be able to understand the proper etiquette that comes with this kind of writing. If you are able to master the etiquette of emails, you will be able to do a good job in working well with others, being cooperative, and being considered a team player.

Without proper etiquette, you are likely to not be taken seriously at your work and you may not be able to have others take the rest of your email as seriously as it should be. Once you have the etiquette down, the content of your email is likely to be read and taken into consideration for whichever subject you are addressing.

The Introduction: Email etiquette starts with the introduction of any email message so if you do not get it right from the beginning, the rest of the email will suffer. I believe it is important to remember that how you introduce your email depends on if you know the person or not. If you do not know the person, you should begin your email with the following: ‘To whom it may concern,’ ‘Dear Sir’ (for a man but without a known name), Dear Madam (for a woman without a name known). These three ways are both formal and proper in terms of addressing someone at work or for business if you do not know who they are.

However, if you do know the person, it is best to address the email as ‘Dear Mr. __________ / Dear Ms. __________’, their last name should always come after Mr. or Mrs. To indicate the formality of the email and the unknown status of the woman’s marital background, it is best to use Ms. or Miss for the woman’s last name rather than assuming that she is married right away.

Lastly, I would refrain of saying ‘hello’, ‘hello there’, ‘hi’ to start off the email if you do not know who it is you are emailing. It is best to instead go with good morning / good afternoon or even good evening depending upon the time of the day that you are emailing for your work. I would say that once you have exchanged an email or two, you can be more informal by starting off your email with Hello ________, Hi __________, or just ‘Dear _________’ as you had for the first email.

Continuing on with the introduction, the first paragraph should begin with Hello and then a few following options below depending upon your preference.

Hello, I hope that this email finds you well, I hope that you are doing well, I hope that you are having a good week, etc.

You can also say the purpose of your email in that first paragraph by stating your clear purpose up front by something like:

            I am emailing you today because _______________.

            The purpose of my email is to __________________.

            I am messaging you today in the hopes that _______.

            This email is to inform you that _________________.

These are all great ways to start off a formal email and to inform your reader quickly what you are messaging them about, and it should be done in the first sentence after your salutation at the beginning. I would keep the overall introduction just two or three sentences and state the main idea of your email quickly and succinctly. You want to make it easy for the professional person or the worker to know what it is you are messaging them about and how does it involve them, all in the introduction paragraph.

The Body Paragraph(s): There is not too much to keep in mind when it comes to formality in body paragraphs but make sure you use formal words like ‘please’, ‘thank you’, ‘if you could’, ‘it would be great if…’, ‘we would be appreciative of…’, etc. The main thing to keep in mind is that you are using sir or ma’am throughout the paragraph(s) and to add in a Mr. ______, Mrs. _________ every now and then. If you need to ask something or request a few items of need, always use ‘please’ and ‘thank you’ for any major thing that you are asking for business purposes.

In order to make the email a two-way exchange, relay what you are planning to do in response to make sure that the business relationship or the exchange of information goes smoothly. Beyond the purpose of the email outlined in the introduction, you should add the supplementary details beyond the ‘ask’ or the ‘request’ in the body paragraph(s). Towards the end of the body, make sure you list a timetable for when you might need a reply back and who else you may have CC’d or added on to the email who is pertinent to the message.

While not the main focus of email etiquette, you should be using formal vocabulary throughout this part of the email and don’t forget to use ‘could’, ‘would’, ‘when’, instead of insisting with ‘you need’, ‘you will’, which is not polite at all. Any request in the email should be made with the possibility that the person may say ‘no’ to you and you should be ready to hear that kind of answer but it can help your chances of success when you are polite not just in the introduction but throughout the heart of the email as well.

The Conclusion: The most important thing to keep in mind when it comes to email etiquette in this part is to thank them above all else for their time and their attention to your message. Whatever the ask was in the body paragraph, you should thank them formally for their consideration and that you hope to hear from them soon.

You also want to say that you hope to stay in touch and to leave your contact information with them including your work phone, your best email address, and what time(s) of the day are best to be reached. It does not hurt to also say that you are hoping that they are doing well or if it’s a Friday, ‘to wish them a good weekend’, if you are writing the email before a holiday, it’s nice to also ‘wish them a good holiday’ but only best to do so when it’s a non-religious holiday rather than assume they are of a certain religion, of course.

To end the formal email on a good note, you should sign off with one of these options, which are both formal in nature and also really considerate to other people. Depending upon your preference, any of these options would be fine. It is also key to remember that you put a comma after any of these closing salutations and then write or sign your full name below it so they know who sent the email and who is making the request(s).

The following closings are good ways to end the email according to proper etiquette:

-‘Best,’

-‘Sincerely,’

-‘Warm Regards’,

-‘Kind Regards’,

-‘Regards,’

-‘Best Wishes’,

-‘Warm Wishes’,

‘Thank you,’

‘With gratitude’,

-‘Many thanks,’

The one closing that I would not endorse for a formal email of this nature is ‘much appreciated,’ because it is a little too informal in its vocabulary and would best be used instead with close friends or family members or for a business connection whom you already know very well.

After having the etiquette down well, you will be able to draft much better business or career-related emails because not only will your vocabulary improve but also your understanding of the English-speaking business culture. This kind of email writing takes time and practice but if you are willing to learn from others, practice a lot, and make a few mistakes every now and then, you will definitely be benefitting in your business or career after some time. There are clear differences between formal emails and informal emails and the etiquette that each kind of email shows makes all of the differences known. In order to write a complete email of a formal nature, you have to use etiquette properly not just for the introduction but also for all of the body paragraphs and for the conclusion as well.

From the opening salutation to the closing wish, your email etiquette must be consistent and clear for whoever is reading it. Be sure to use your best judgment, edit it before sending, and be patient in waiting for a reply. Do not be afraid to make a few mistakes because emails are sometimes hastily written, and you may fudge a word or two but that should not stop you from forgetting your overall etiquette with that person with whom you are corresponding. Writing the first draft of any email is the hardest part but once you got that part down, you will be well on your way to becoming a great English email writer.

English Corner – Double The Word Phenomenon

“The particular reason why this particular comedy hour stood out to me was due to Jerry’s focus on a peculiar aspect of the English language and how it was even strange to him even as a native speaker and whose English vocabulary is varied and mature.”

I was watching Jerry Seinfeld’s new Netflix documentary last week titled, “23 Hours to Kill”, which was pretty funny, and I do recommend it if you are looking to watch a comedy special featuring a native English speaker doing a comedy routine. The particular reason why this particular comedy hour stood out to me was due to Jerry’s focus on a peculiar aspect of the English language and how it was even strange to him even as a native speaker and whose English vocabulary is varied and mature. He was drawn to the fact that in the English language, we sometimes have this tendency to repeat certain words again or back to back and it can still make sense.

While he did not give this tendency a name, I am going to refer to it as what I like to call the “Double the Word” phenomenon. In my opinion, it is a phenomenon because it does not happen that often and if you can spot it, you can understand it easily but it tends to happen rarely and when it does, the speaker is unlikely to repeat it or even explain it to you. They may not understand why they doubled the same words or even know the meaning behind why they said it.

The phenomenon of the ‘double word’ or being back to back is not that complicated. It only takes an example or two for you to get the deeper meaning underlying the expression. I also think you will be able to use them after reading these examples. Hopefully, you will be able to take this knowledge gained to expand your English vocabulary and to explain the ‘double word phenomenon’ to your friends and family. A good skill to develop with English is to become acquainted with our various phrases expressions that you won’t find in your average textbook.

  1. “It is what it is.” This phrase means that sometimes, you can’t change things or people to be what you want and that the situation will not change so it’s not worth fighting it. You have to pick your battles but sometimes it’s best to leave things as is. An example of this ‘double word phenomenon’ would be: “Jamie does not want to change jobs at the moment because of the economy; it is what it is.”
  2. “Business is business.” This phrase is a bit neutral in its meaning in that business could be good or it could be bad, but it goes on as usual and remains uninterrupted or in danger of not going on. The meaning behind its positive or negative significance really depends upon the speaker’s tone and body expressions so it’s something to be on the look-out for. “We are making do with what we have in the store: business is business.”
  3. “Rules are rules.” Rules are not meant to be broken and this phrase makes it clear. Usually, an authority figure of some sort would say this to you to say there are no shortcuts or no easy ways out and laws or rules have to be obeyed. This kind of phrase does not lend it to leniency and means that you have the follow the rules whatever they may be. “There is no diving or jumping into the pool. Rules are rules.”
  4. “A deal’s a deal.” In the English-speaking business world, business deals after being finalized are final hence the phrase of “a deal’s a deal.” You cannot back out of a deal after it has been signed and it is a bad cultural practice to renege on your commitments after giving your signature to the paper. If you back out of a deal or want to re-negotiate, you have to make sure that is a possibility before signing the deal. If “a deal’s a deal”, it means you cannot go back on it and it has no room for further negotiations or changes. “You had agreed on the terms and conditions a week ago and now you want to back out? Sorry, but a deal’s a deal.”
  5. “What’s what.” When a person usually a colleague or a friend want to show or explain something to you. They want to show you what something is, how it works, what its’ function is, and why it’s important. When somebody wants to show you “what’s what”, they want to explain it to you so you can understand how it works and even let you figure it out while they watch. This phrase is especially true of machinery of any kind which takes a skilled person to operate it. “Jack took me to Tesla headquarters to show me what’s what regarding the new car model designed to be emissions-free.”
  6. “Who’s who.” This phrase indicates that you or someone you know is indicating that they want to show you who is really important, famous, or worth getting to know. Regardless of which career field or hobby they mastered, they are the ‘who’s who’ of their profession or craft. You might see this double word phenomenon in a Hollywood magazine to show you who are the famous or important people at an awards show. While not used often, it is an interesting ‘double word’ usage that has a deeper meaning. “The Entertainment Tonight hosts were scouring the red carpet at the Oscars to figure out who’s who for the award ceremony later.”
  7. “Whatever happens, happens.” Sometimes in life, you have to let the unknown play out and not try to control the outcome. You have to leave things up to chance or fate and not try to control it. The double the word phenomenon of “whatever happens, happens” means letting things fall as they might and rolling with what life throws at you. If you are in Las Vegas, for example, you could let down your hair a little and enjoy a party or two because in Vegas, whatever happens, happens. “John knew that Las Vegas was a good trip for his friends’ birthday because whatever happens, happens and it stays there after they leave.”
  8. “Whoever does it, does it.” You are very hands off and laid back when you say this particular phrase. You want to express your desire for the responsibility to lie with someone else and for someone else to also take the lead. You express your preference for the work to be done already and for the person to step up and do it already. “Tina did not have a preference for who starts the group’s presentation and stated, whoever does it, does it.”
  9. “And that’s that.” Conclusions or endings can be very subtle, or they can be very sudden. When “And that’s that” comes along, the ending happens very quickly to a story or an event and it is over quicker than you thought it had started. You want to leave no impression behind of any ambiguity after recalling what happened and to indicate that there is no debate to make because the ending was quite clear. There are different ways this double word can be used but this example could be one to use: “Frodo threw the ring into Mordor, Sauron and his minions were destroyed, and they lived happily ever after…And that’s that.”
  10. “Totally totaled.” This phrase may not be an exact double word, but I wanted to include it because it is close enough and includes two similar words that have the same meaning. “Totally totaled” means that something has been destroyed beyond repair or there is no way of fixing it at all. It may not be a bad thing especially if it was your intent to destroy the thing, but it often refers to a car or other kind of vehicle that was damaged beyond repair. “James was anguished when he realized that his beloved car was totally totaled in the accident that happened last night.”

The double the word phenomenon may not be that common in the English language, but these phrases can help you improve your proficiency. You will notice the subtle meanings behind idioms such as these and you will be able to use them in a number of situations, sometimes funny and sometimes serious. Like in most other languages, you can find ways to use the same words back to back and it would still make logical sense to the native speaker.

Part of being an advanced learner of English is recognizing these subtle yet important meanings behind seemingly simple words. The added word that is back to back makes it more subtle in terms of its overall meaning and it’s good to be able to know and understand these deeper meanings behind these seemingly innocuous double word expressions.

Also, if you get a chance, try and look up Jerry Seinfeld’s other comedy specials or YouTube comedy clips. He does other skits that focus on the idiosyncrasies of the English language and is able to explain these weird oddities to both native speakers and those learning the language as their 2nd or 3rd languages.  

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English Corner – Writing Formal Letters

Writing a formal letter has gone out of style with the rise of e-mails and text messages. However, it is not gone yet and if you would like to stand out as a great English writer, I really recommend you learn more about the art of writing formal letters. Writing a letter, in general, is great practice especially when it comes to developing your vocabulary and sentence structure. Being able to write down your thoughts, be truthful with your words, and hold the person’s attention singularly is not easy to do nowadays but it is not a lost art.

Simply put, it is an extremely thoughtful gesture that won’t go unnoticed by the person or people whom you write letters to. It is also a nice way for you to be able to receive letters and to work on your reading comprehension skills too as an English learner. It is also overlooked how writing a letter by hand especially will increase your penmanship and make your writing more legible. Perhaps most importantly, you are using formal language in writing letters and there are various ways you can use this kind of language from the beginning of the letter to its final conclusion.

Let’s start with writing formal letters in a general way. Depending upon the gender of the person you are writing to, it will change. In terms of greetings, your options will look like the following:

  • Dear Sir
  • Dear Madam
  • Dear Sir/Madam
  • Dear Mr Brown
  • Dear Ms Jones

Then, after the greeting and citing who you are writing to, you must state your purpose or you reason for writing your letter to them, also in a formal manner.

  • I am writing in response to your article/advertisement/letter/email/message
  • I am writing with regard to your article/advertisement/letter/email/message
  • I am writing regarding your article/advertisement/letter/email/message
  • I am writing to you about my proposal / my business / my project, etc.
  • I am writing for the purpose of sharing my findings / research / news / updates, etc.

When you come to ending a generally addressed letter, you can choose to end it formally in a number of ways and it would be fine to do so in any of these cases. Here are some of the most common examples:

  • I look forward to receiving your reply
  • I look forward to your reply
  • I look to hearing from you
  • I am, yours faithfully (if you don’t know the name of the person you are writing to)
  • I am, yours sincerely (if you know the name of the person you are writing to)
  • Yours faithfully
  • Yours sincerely
  • Sincerely
  • Warm Regards
  • Best Wishes

Beyond just writing letters for general purposes, we can sometimes write letters that involve complaints whether it is to an airline for their baggage policy, to a restaurant for unusually poor service, or to a company to request money back for a product that didn’t work, sometimes, a written letter with the right language can do the trick to help you get your money back and also help maintain your patience with that same company.

If you would like to formally introduce a complaint that is singular in nature, there are a number of ways to do so and politely since you don’t want to hurt anyone’s feelings unnecessarily.

  • Firstly
  • In the first place
  • First of all
  • My first complaint is
  • The first problem is
  • The first thing I would like to draw your attention to is
  • My first concern is

If the letter you are writing happens to have more than one complaint, do not worry because there are ways in English for you to make it known to the reader that there is more than one thing that you disproved of or would like to see fixed in the future.

  • Secondly
  • In the second place
  • Not only…but also
  • In addition
  • In addition to this
  • Added to this
  • ________ was also unacceptable and unfortunate

The heart of this kind of complaint letter involves demanding some kind of action on the part of the reader and you can make this also known in a polite way. If you would like to see change happen, you have to be kind about it even if you are steaming mad on the inside. A sign of a mature person is when they can make their complaints known in a polite way without using insults or derogatory language to demean the person reading the letter.

After you have made your complaint(s) known, you can wrap up the letter by demanding action and then ending it with the form of resolution you hope comes about after they read it.

  • I suggest that you replace the item
  • I therefore suggest that I be given a full refund
  • I would be grateful if my money was refunded
  • I would be grateful if you could give me a full refund
  • I look forward to hearing from you
  • I look forward to receiving a full refund
  • I look forward to receiving a replacement
  • I look forward to receiving your explanation

Beyond just your complaints, formal letters are also great ways to make suggestions to people you know on how they could improve or become better in some way, shape, or form. You can describe possibilities, options, and opportunities that they did not know existed.

  • I am writing to suggest
  • I am writing to arrange
  • I am writing to offer suggestions
  • I am writing make arrangements

When it comes to making these suggestions, the beginning of your sentences should look formally like these options:

  • My first suggestion is
  • First of all, I suggest
  • I would like to suggest
  • Another possibility is
  • A further possibility is
  • I further suggest
  • I would further suggest
  • Secondly

Giving suggestions in a letter also means not forcing anybody to act or do anything they would not want to do so part of your language used should offer a choice that they must decide upon themselves. Here is how that might look in your letter’s formal language:

  • Would you therefore mind choosing between ….?
  • Either……or
  • You might choose either ……. Or

Requesting information is another big reason why people choose to write in-depth letters so they can be made aware of a person, place, or situation that they do not know much about but would like to find out more. In terms of the English language, there are numerous ways to express your reason for writing a formal letter in this case:

  • I am writing to receive further information about….
  • I am writing to inquire about…
  • I am writing to receive more detailed information about…
  • I am writing to receive further details about…

Further on in the letter, you will ask for the details or pieces of information and there are likely to be more than one of them. In these cases, you have to phrase your sentences to the point but in a polite manner so as to get that information over to you without causing any hard feelings or distrust.

  • The first thing I would like to know is…
  • First of all, I would like to know…
  • I wonder if you would mind telling me first of all ….?
  • Could you also tell me….?
  • Could you also inform me ….?
  • Would you also mind informing me ….?
  • Would you also mind telling me ….?
  • Do you know ….?
  • I would also like to know if…
  • I would also like to know whether…
  • I hope you might also let me know about…

In this particular kind of letter, you really do have to thank the person for their work in helping you get the information you requested. It probably takes a lot of work on their part so it would be nice of you to show thanks in terms of your language used towards the end of this particular letter.

  • I would like to thank you in advance for this information.
  • Thanking you in advance for this information.
  • Thanking you in advance…

Often times, you will be writing these letters to give out information that will be necessary for business, work, or for school. There are a few ways to address the reasons you are writing to give out this information such as:

  • I am writing to inform you about…
  • I am writing to provide you with information about…
  • I am writing to let you know that…

Next, you will want to lay out your main point and supporting points regarding the information you are giving out that would help the reader out and inform them of what they need to know.

  • The first thing I would like to inform you of is..
  • The first thing I would like to tell you is..
  • The first thing I wish to inform you of is..
  • I would like to begin by informing you of…
  • I would also like to let you know that…
  • I would also like to inform you that…
  • You might also find the following information useful:
  • It might also be useful for you to know that…
  • Another piece of information that might be useful is…

When you end a formal kind of informative letter, you should conclude with asking if they need anything else or if there are any other questions that they may have regarding the information given.

  • If you require further information, please do not hesitate to let me know.
  • If I can be of further assistance, please do not hesitate to ask…
  • I will willingly provide further information on request…
  • I am at your disposal should you require further information…
  • I am at your disposal should you need further assistance…
  • Please do not hesitate to ask should you require further information…

Lastly, you will want to write a formal letter from time to time regarding requesting or asking for permission to do something, go somewhere, or start a new project. To start off your reason for writing a permission kind of letter, it should look something like this:

  • I am writing to ask permission for…
  • I am writing to ask permission to…
  • I am writing to request permission to…
  • I am writing to request permission for…
  • I am writing to ask if I might…

Your permission or request letter might come with more than one enclosed in the letter so make sure you let the reader know that there is only one request or more than one request and what are these requests specifically.

  • Firstly, I wonder if you would…
  • First of all, I wonder whether you would mind…
  • The first request I would like you to consider is…
  • I would be grateful if you would also consider doing…
  • I wonder if it might be possible for me to…
  • I would also like to request permission for…
  • I would also like to request permission to…

Make sure you thank the reader for their permission or for granting your request(s) ahead of time and upon reading the letter. Hopefully, they will grant you permission after you give them formal reasons and good explanations as to why your requests are necessary. Here are the examples:

  • Many thanks for kindly considering my requests
  • Thank you for considering my requests

Writing formal letters is clearly an underrated skill as it has gone out of practice, but people will really appreciate it if you are able to do it for them especially for a family member or a friend. You can practice your penmanship, handwriting, and your overall writing knowledge. It is clear that with enough practice, your vocabulary and your grammar will also improve, and it will benefit you in the long run.

Whether it is a letter to a work colleague about a project, a letter to your girlfriend or your boyfriend about a wedding plan, or a letter to a friend about your next semester classes, these are all formal letter examples that you can use these sentence examples to get started.

Once you have formal letters down, you can move on to more informal topics, which are much easier and much faster to master. However, becoming an expert in writing formal letters about formal topics will put you ahead in your English language learning and give you great writing practice that will stay with you as a student into the future. It will also make you a more compassionate and understanding person to communicate by letter instead of by a short e-mail, or an even shorter text message.

English Corner – Creating a Resume

What is a resume? To sum it up, it is the backbone of your professional background and experience summed up in a one or two-page document which you will be showcasing to potential employers and/or co-workers. It is not the sum total of who you are as a person but rather who you are as a worker and what professional skills you have to offer and to whom your skills would be useful for. In order to get a better job, to get a better salary, or to get that promotion to take the next step in your career, a good resume could make the difference between a ‘yes’ or a ‘no’ answer when it comes to you getting that employment opportunity.

The resume is how you showcase yourself to the professional world and let companies and organizations know what your value would be to them. It’s a document that is the heart of your application, but it’s not the only piece of the puzzle to getting a job. The ideal resume by U.S. standards is 1 to 2 pages length and nothing longer than that. The CV (Curriculum Vitae) is different from a resume.

Again, a resume should highlight your professional experience, educational background, job skills and knowledge, and your technical capabilities. You can create different resumes depending upon the job you’re applying to especially if you can only highlight certain previous work experiences. Without the interview or direct networking, the resume and the cover letter, if requested, are the only ways that you will be able to reach potential employers.

It’s a summation of who you are professionally, what you can offer in business, and should showcase your work effort and drive. It is also a great way for employers to verify that you are qualified for the job opening and that you would be an asset to them rather than a liability.

Compared to less qualified candidates, if your resume looks good on paper, you’ll be able to stand out for a potential interview when your qualifications are better than the other applicants.

When you first beginning writing out your resume, you are going to want to make sure to use action words to highlight those professional experiences and your previous accomplishments you’ve had as well. These actions words should not be the same each sentence and you should never repeat the same one more than once. Also, it is important to use the present tense or past tense correctly based upon if you are still doing the same job or if it was done previously and that you are no longer there.

There are hundreds of action words in the English language and learning a good amount of them is a great way to ensure that you have a good resume. In order to keep the interviewer interested, you do not want to repeat the same action word twice or three times so be sure to do your best to learn as many as you can and know what the meaning of those words are too.

Your action word is a key component of making the resume look legitimate to the reader. The action word should always go at the beginning of the sentence (i.e. next to the bullet point) during the ‘work experience’ part of the resume. If you are currently working at a job but are applying to change to a new job, the action word must be in the present tense. However, if you are writing about previous work experience in your resume, your action words should be in the past tense. Without using action words, your resume won’t look as persuasive or as actionable as it could be otherwise. Your employer will want to know what you bring to the table based on your past work experiences.

Here is a list of good action words you can use in your resume if they apply to what your profession does, it is a small sample list but includes many words that commonly come up in professional resumes and accurately depict what some jobs do:

  • assemble
  • assist
  • build
  • cook
  • drive
  • fly
  • operate
  • program
  • repair
  • sell
  • sew
  • supervise
  • translate

Action Word – Sentence Examples

  • Assemble the cars in the manufacturing plant before they can be inspected.
  • Assembled over 10,000 cars in the manufacturing plant before they were inspected.
  • Cook meals that were prepared by hand without any outside training.
  • Cooked dozens of meals per day that were prepared by hand without any outside training.
  • Lead a Sales team of five people to sell medical device products to clients.
  • Led a Sales team of five people in selling hundreds of medical device products to clients in biomedical industry.
  • Develop software products to make it easier for customers to order their groceries online.
  • Developed ten different software products that made it easier for customers to order their groceries online.

In the introduction of a resume, you will want to be able to do many things well to set it up on sound footing before getting to the heart of your resume by introducing yourself and your current skillset. You will want to have a statement of one to two sentences discussing who you are and what you can offer to the employer. It’s basically a summary of your resume and a short summary of what your professional skillset is.

“My name is John Anderson and I have over 10 years of experience in digital marketing focusing on SEO, social media, and advertising campaigns. I am a dependable, hard-working, and motivated individual looking to expand my knowledge and expertise.”

Remember to include at the top of your resume your full name, address, e-mail address, and cell phone number so the employer may be able to contact you.

Headline Example:

John Doe

22 Winston Way, Toronto, Canada 24589

   John.Doe@gmail.com

                                                  +( ) (   ) (   ) (    ) –> Phone Number

 The body part of your resume should focus on two major parts: your professional experiences as well as your educational background. At the top of your resume, you’ve introduced yourself and your professional profile but now you want to go more into detail.

Make sure to include relevant bullet points regarding actions you undertook in each of your previous jobs as well as what goals you were able to accomplish. Remember to write in complete sentences and use a timeline in chronological order from most recent to furthest away in terms of commitment.

For example: Bachelor of Arts Degree, Stanford University; Biochemistry (Major), Physics (Minor). 2011 – 2015.

In the conclusion, you want to highlight what your area of expertise is. You want to leave the reader aware of what kind of professional abilities, skills, and technical capabilities you have. Also, if you have any awards or earned any professional honors, you will want to list them in chronological order from most recent to furthest in the past.

If your work has been published or if you have any items in your professional portfolio, you’ll want to highlight the title of these articles as well as for which publication they were featured in. Depending upon what kind of employer you are focusing on, it’s sometimes beneficial to list what kind of hobbies and interests you have even if they are not professionally related. Regarding coding or foreign languages, you should highlight by the end of your resume which languages you know whether its Python (coding) or Spanish (foreign language) to stand out from the competition.

With a great resume, you will have a much better chance of landing that dream job. While it is not guaranteed, if you can explain yourself well professionally with good vocabulary with the correct action words as well as few or no grammatical errors, it’s likely you will be called in for an interview or be able to take that pivotal next step towards landing your next employment opportunity.

English Corner – Colons

The colon is very useful in the English language, but it is also considered to be a bit underused as a means of punctuation within the world of grammar. You have to understand the circumstances for which a ‘colon’ can be used as well as a few examples of when it can show up in a regular sentence. If you can master colons, you can definitely count yourself as being advanced as an English learner. It will take time, but I hope that this tip will help you get a little bit better in making the colon work to your advantage as a writer.

What is a colon? Well, a colon indicates the meaning of what you want to say as well as to list what is necessary for the reader or the listener to understand. Colons and semicolons are very different in terms of meaning and use. They should never be used in the same sentence and are very rarely used together.

There are a number of uses for colons, but the three top ones would be the following:

Use #1: To introduce two or more items and to list them together separated by a comma(s).

Examples:

  1. You should do the following tonight: Practice your instrument, study for the test, and help clean the dishes.
  2. He got what he wanted today: A big promotion and an increase in his salary.
  3. Remember what we talked about: work hard, tell the truth, and always give it your best effort.

Use #2: To start a letter or an e-mail to somebody.

  1. Dear Mrs. Jones:
  2. To Whom It May Concern:
  3. To My Beloved ________:

Use #3: To introduce a quote or a short summary of a few sentences:

  1. John F. Kennedy once spoke: “Ask not what your country can do for you, ask what you can do for your country.”
  2. The author of Huckleberry Finn, Mark Twain, wrote in the second chapter:

“Tom Sawyer went back to his bed and stared at the fence where Jim was painting for Tom’s father. Tom wondered whether his father and Jim were friends or even if they spoke to each other.” (Not a real quote from the book, just an example)

  1. The Presidential candidate was quoted as saying: “I agree that we must move forward on fighting climate change in order to create a better future for our people.”

As you can see now, there are three main uses for colons as well as some rules that have to be observed. Let us now look at some of the important rules for using colons and how to make sure that we abide by them.

Rules of Colon Usage

  1. Colons are used in the middle of most sentences and are usually followed by a list of items or words belonging to the same or similar categories.
  2. Colons can also be used between two sentences especially if the second sentence relates to the meaning of the first sentence.
  3. A colon should always be used to introduce a numbered or a bulleted list, such as for grocery items or different types of grammar concepts.
  4. As mentioned earlier, colons can be used to introduce a quote from a speaker who was reported to have said the following words and sentences. This kind of long quotation does not need quotation marks if you have already introduced who the speaker is and what they are talking about followed by the comma (:).
  5. Colons can also be used at the beginning of a letter or an e-mail in both formal and informal settings for co-workers, bosses, friends, and family members. From seeing the examples above, you can note that instead of a comma (,), a colon (:) is being used instead to introduce the salutation or the greeting for the reader of the letter or e-mail.

These are the main rules for how to use colons and it’s important to keep in mind that a colon can:

  1. Never start a formal sentence.
  2. Never end a formal sentence.
  3. It is rare to have more than one colon used in a single sentence.
  4. Colons can be used between two sentences provided there is no period (.) separating them.
  5. While not very prominently used like a comma or a period, this form of punctuation has its uses which you should know how to utilize.

Colons are a tricky subject but once you understand both the main uses and the main rules, you will be well on your way to creating better sentences and more detailed quotes from the use of this punctuation. Similar to semicolons, colons are an advanced topic that separate an advanced English grammar learner from an intermediate learner. Once you can list items, introduce quotes, and start an e-mail off right, you will know that you are using colons correctly and for the right reasons.

English Corner – An Introduction to Rhetorical Techniques

Rhetorical techniques are used in English writing to convey a meaning or a sentiment that the reader understands and is able to relate to emotionally or otherwise. A technique like a metaphor or a simile is used to persuade a reader to consider the topic being addressed from a different point of view(s).

There are numerous techniques out there, but I would like to focus on the most important ones that come up the most in English writing. Out of the dozens of rhetorical techniques in the English language, I will highlight the most commonly used and the most popular ones that you should know of as a writer.

The first rhetorical techniques I would like to introduce focus on the type of ideas you use in your writing, the emotions and feelings that you are describing, the characterization of the people you are referencing as well as their credibility, and the strength of your argument. These particular techniques are known as Logos, Pathos, Ethos, and Kairos, which are all likely to come up during your writing exercises. You should keep each of them in mind when you are writing and to know which rhetorical technique is which when you use them in your writing.

  • Logos – Logical and Consistent Ideas
  • Pathos – Emotions and Feelings
  • Ethos – Plausibility and Credibility, characterization of the person(s) involved
  • Kairos – Timeliness and relevance of your argument

Here are some additional and commonly used rhetorical techniques as well as some examples of each of them in action when used in a normal sentence.

  • Metaphor – a figure of speech in which a word or phrase is applied to an object or action that is not literally applicable.

Example: He is suffering from a broken heart.

  • Cliché – Not an original thought, an opinion or a sentence that has been used many times before.

Example: They really lost track of time when they were studying for the test.

  • Pun – A joke that plays on the possible meanings of a word or a fact.

Example: “I asked my French friend if she wanted to play video games. She said Wii.”  (Oui)

  • Euphemism – A polite or indirect word, expression that is a substitute for something more blunt or severe.

Example: My grandfather passed away last year sadly. (died)

  • Alliteration – The occurrence of the same letter and/or sound at the beginning of closely connected words.

Example: Alice’s aunt ate apples and almonds.

  • Simile – A different figure of speech in which two different, unlikely things are compared to one another.

Example: Her smile is like the shining sun.

  • Analogy – Making a similarity between the features of two things or people and which a comparison can be made.

Example: “Just as a sword is the weapon of a warrior, a pen is the weapon of a writer.”

  • Allegory – A story, poem, or picture that can be interpreted to have a hidden meaning.

Example: “When Jack finally finished climbing up the beanstalk even when his Father told him not to, he found an unwelcome surprise at the summit that reminded him of his father’s warning…”

  • Irony – A state of events that seem deliberately contrary to what one expects and is often amusing or bewildering as a result.

Example: Even though John had overslept for the exam and ran all the way to the school to take the exam, his teacher belatedly told him that it was tomorrow, and that today was Sunday.

  • Sarcasm – The use of irony to mock someone or show contempt.

Example: “Tina asked her mother how much her purse had cost her when she bought it. Her mother responded playfully that it was about $20,000 and she had to use Tina’s college savings fund to help pay for it. Tina was upset about her mother’s joke and that she wasn’t being serious with her.”

Here are some of the last major rhetorical techniques to consider during your English grammar studies for writing purposes:

  • Synonyms – Similar in meaning and context with Vocabulary words.
  • Antonyms – Opposite in meaning and Context with Vocabulary words.

Strong – Weak (Antonym)                         Intelligent – Smart (Synonym)

Big – Small (Antonym)                              Caring – Kind (Synonym)

Tall – Short (Antonym)                              Sad – Unhappy (Synonym)

Fat – Thin (Antonym)                                Funny – Humorous (Synonym)

Remember to keep your sentences short and concise as a beginner. As you improve and use correct punctuation, your sentences can become longer and more detailed. Please be sure to focus on the rhetorical techniques that are used the most. There are more than a dozen techniques that you should now be familiar with so try to memorize how, when, and where you use each of them.

Don’t try to memorize all of them but try to become more and more knowledgeable of a few that you recognize that keep coming up again and again. Lastly, do not forget TOP or “Techniques, Order, and Punctuation”, which are the three main concepts that form the basis for correct English writing structure.

English Corner – Semicolons

Similar to commas, Semicolons are an important punctuation mark that plays a key role in many English sentences. When you think of a semicolon, think of it being a slight pause in a sentence between the two main clauses or parts that should be separated as you would do with a comma. You will want to use the semicolon in between two independent clauses within a basic sentence and this is especially true if there is no coordinating conjunction being used such as and, or, but, etc. A good example of when semicolons can be used is when you are writing a list of items or things that need to be separated from one another. This is probably the most important use of a semicolon, but it is far from being the only usage.

Semicolons are often used in the middle or towards the end of a sentence if apart of a multi-item list. You won’t see a semicolon being used at the beginning or the end of a sentence as you would with a period or a question mark. Semicolons, colons, and commas are all part of what is known as ‘internal punctuation’, which forms the backbone of a complete sentence. Semicolons can be used with other semicolons within the same sentence as it would be the case when commas are used with commas in a similar sentence.

Semicolons can be used interchangeably with commas as well within the same sentence depending on whether two different people, places, or things are being referenced separately. It is perhaps most common that the semicolon is used with another semicolon or more, but it can be used with other forms of internal punctuation. In addition, semicolons can be used with a colon (:) because the colon often precedes the semicolon(s) in a complete sentence in terms of usage.

Let us look at a few examples where semicolons are being used with a colon preceding it:

1.)   Jackie bought the following items from the supermarket today: Corn; String beans; Tomatoes; Bread.

2.)   James listed his worst fears for his teacher in the following order: Flying; Being in front of an audience; Heights; Spiders.

Let us look at how semicolons (;) can be used with commas (,) correctly within the same sentence:

1.)   George’s family included John, his older brother; Jenny, his younger sister; and Jerry, his younger brother.

2.)   There are McDonald’s restaurants all over the world including Istanbul, Turkey; Mexico City, Mexico; and Bogota, Colombia.

3.)   The astronauts had to decide about the countdown: Would they count from three, two, one; or one, two, three?

All these examples show how interchangeable punctuation marks are within a complete sentence especially when you are listing family members or restaurant chains in different cities. You can see how commas and semicolons can be used together, especially to highlight pauses within a sentence to show differences between places and/or people. Semicolons are not used as often as commas but they play an important role.

Let’s look at how semicolons are used to separate independent clauses especially when a coordinating conjunction is not being used in its place:

1.)   Tim goes to France; I go to Spain.

2.)   Jenny wanted to play tennis; I told her the courts were closed due to rain.

3.)   Jack has three dogs; Tommy has one.

4.)   I believe in UFOs; Jordan thinks I have gone crazy.

In these sentences, you are particularly going to use semicolons when the thoughts in each independent clause are opposed to each other or neutral to the other. When you want to contradict the previous clause, you can use a semicolon to highlight the difference between the two points of views instead of using a coordinating conjunction. To put it another way, coordinating conjunctions are used with independent clauses that are similar to each other whereas you use semicolons with independent clauses that are opposed or contradictory of one another. Sentences with semicolons tend to be shorter than those sentences that use commas or coordinating conjunctions, which do a better job of lengthening the sentence without making it a run-on sentence.

Lastly, a semicolon has an important usage in between sentences or within sentences when it comes to quotations. A comma can replace a period after a quotation and then is followed by a semicolon to link the two sentences together especially when the two people are in a conversation.

Let’s look at a few examples of how semicolons are used within a sentence where there are quotations cited as part of a larger story or narrative:

1.)   “I don’t want to do this,” he stated; “You have no choice in the matter.”

2.)   “Is this your home?” she asked; “Why don’t you go inside to your family?”

3.)   “Why do you look so upset?” he inquired; “What do you have to worry about these days?”

Unless followed by the beginning of a quotation or a proper noun or subject, semicolons are followed by a lower-case letter. You can see from these examples and the explanations given that semicolons are a key part of English grammar and punctuation. Whether its with connecting short independent clauses or bringing together a series of quotations, semicolons can be very useful in English writing. The most important use of semicolons remains making lists especially of different people and places along with their descriptive qualities. Please be sure to follow the example sentences I have given to form your own semicolon sentences. Keep practicing, do your best, and be sure to read this blog post again in the future to better understand this important punctuation mark.

English Corner – The Utility of Commas

The Comma is an integral part of any English language sentence and while it may not come up all the time, it is likely to come up many of your sentences especially if they are longer than 10 sentences. The comma helps us to avoid run-on sentences or sentences that are too long-winded, which will distract the reader, and take away from the meaning of your sentence(s).

Commas should be used moderately to not to introduce many pauses within your sentences. You should be looking to use conjunctions in lieu of commas or with them depending upon the context. What you do not want to do is not use commas at all or use them too much. There is a key balance there that a writer in the English language must learn through trial and error as they develop their grammar proficiency.

What a comma (,) does in not just English but in other languages as well is to break down sentences into individual clauses with the comma acting a pause in the action to let the reader catch his or her breath. Commas are used in several scenarios but none as so important as forming a list of two or more items. In a list type of sentence, the comma is effective in separating the people, places, or things into an order from first to last to differentiate them.

If there are two or more items in the list, the comma will come before the conjunction (and, but, or) to finish out the sentence properly. This kind of arrangement forms the basis of the ‘oxford comma’, which is still being debated by English grammar scholars, but for which is popular with some English language students and is advocated for by certain teachers. The comma + conjunction combo is not only just for the oxford comma but for a wide variety of sentences.

If you had to summarize the main uses of commas in sentences, they function in terms of being placed between items for formal lists and they also establish separate yet interdependent clauses within a single sentence. The supplementary uses for commas involve being used between parts of speech such as adjectives, adverbs, and before quotations. Commas can also be used for dates related to days, months, and years in terms of how it is written.

Let’s break down the different uses of commas but listing a few examples for each type of popular usage:

Main Uses

1.      Building lists

·        Not only was Jenny captain of the Varsity soccer team but she was also President of the Chess club, and a member of the National Honor Society.

·        Felix had several things to get from the supermarket today: eggs, milk, bread, meat, and soft drinks for his daughter’s birthday party.

·        I think my grandmother, Jean, will be there along with my grandfather, Patrick, and my mother, Eunice.

2.      Separating the clauses

·        Jack wanted to go out with his friends to the movies, but he couldn’t do so because he had to finish his homework.

·        Lying to other people is not a good idea, and it often hurts other people’s feelings.

·        They were lost in the woods, hoping to get home by morning, but they were out of food and without a compass to guide them.

Supplementary Uses

1.      Adverbs and Adjectives

·        However, he was not guilty of the crime they thought he committed.

·        Moreover, they apologized to him and let him go free.

·        The dreary, sad day was encapsulated by the rainy weather.

·        President Franklin Roosevelt was fervent, unwavering in his belief in the American people’s ability to contribute to the war effort.

2.      Quotations and Dates

·        Mr. Johnson told his students, “You should always know how to use commas in sentences.”

·        LeBron was dismissive of the reporters stating, “I scored 50 points and did my best to help the team win the game.”

·        Abraham Lincoln was born on February 12th, 1809 in Hodgenville, Kentucky, United States.

·        Independence Day happened on July 4th, 1776 as the United States declared its independence from the British Empire.

As you can see from these examples, commas play a really important role in both English writing and in English grammar. There are several main uses and supplementary uses that the English language learner should be aware of. You must be able to practice each of these comma uses regardless of the purpose. In order to use commas properly, you must write your own sentences, make corrections if necessary, and get feedback from your teacher or your other classmates.

Each comma use is important whether its to separate sentence clauses, making a list of items, putting them with adjectives and adverbs, or using them for quotes or dates in those type of sentences. Without commas, you won’t have a complete sentence and you’ll run the risk of having a run-on sentence, which is what you want to avoid as much as possible in mastering English grammar and writing.

English Corner – Sentence Order and Structure

In previous ‘English Corner’ posts, I have covered ‘Personal Pronouns’ and ‘Singular and Plural Nouns’. I now would like to focus wholeheartedly on how the average English language learner can create a basic yet complete sentence that follows the SVO rule.

What is the SVO rule you may be asking? Good question. SVO stands for Subject – Verb – Object, which is the chronological order for which English sentences are made of. Other languages besides English may be forming sentences as Subject – Object – Verb, Object – Verb – Subject or Object – Subject – Verb but just for this particular language that we are learning which is English, we are going to stick with Subject – Verb – Object and the SVO rule.

If you have doubts about remembering that SVO stands for Subject – Verb – Object as an acronym, you can instead remember it as Some Valuable Onions (SVO) or So Very Open (SVO). These are just two examples of acronyms that you can associate with the SVO rule. It is important to remember that an English sentence will not make any sense unless it follows this particular rule and of placing these characteristics in the right chronological order.

Let’s begin with the Subject:

Subjects are often personal pronouns or proper nouns, which begin the English sentence. If you are using a personal pronoun, you would begin your sentence with I, You, We, They, He, and She if you are referring to a person. You would use a proper noun to refer to an object or a thing as ‘It.’ In addition, you can focus on using proper nouns as well that refer to specific people, places, and things. For example, you could begin a sentence with ‘The President, Albert Einstein, The Miami Dolphins, Hollywood, etc.) These proper nouns are usually formal titles referring to a person’s rank, their full name, or the title of the object or thing being referenced to.

Let’s continue with the Verb:

There are thousands of verbs that we can put in the heart of our sentences but let’s focus here on just the basic ones that are the come up the most frequently. When it comes to verbs, they usually will come right after the ‘subject’ in terms of the order to be in the middle. You also may need to add another verb or two to the sentence to make it complete with an additional subject word at the beginning if you are referencing another person in the ‘personal pronoun’ form.

When it comes to ‘verbs’, you will have the main verb of the sentence and then the ‘auxiliary verbs’ before or after the main verb which are meant to support the actual meaning of the sentence. Auxiliary verbs are not integral to basic sentence structure, but it is something to be aware of as most English sentences will have more than one verb. If you mess up the order of verbs in the sentence, do not be too concerned because that is an easy mistake to make. The key thing to keep in mind is that you are putting the verb after the subject and before the object or object(s) of the sentence.

Let’s finish with the Object:

The object of a sentence brings meaning or purpose to it so without the ending or the ‘object’ being made clear, the sentence will not function on its own within a larger paragraph or an essay. Objects can be either ‘direct’ or ‘indirect’ in terms of their relation to the subject. Types of objects include animals, people, places, things, etc. that are referenced to in some way at the end of the sentence.

A preposition can also go in front of the ‘object’ such as ‘for, to, on, with, by’ and can either be prepositions of place or prepositions of time.

Objects can be abstract, real, theoretical, or imaginary as long as they relate to both the previous subject(s) or verb(s) of the sentence. You can refer to an object directly in the sentence or indirectly depending upon the context.

It is important that the sentence when you finish writing it makes sense grammatically and in terms of using the correct vocabulary. Lastly, while you need a complete sentence, it does not have to be a run-on sentence meaning that you can break up a sentence in two or more sentences if you are saying too much.

Let’s look at a few examples going from the shortest sentence to the longest sentence:

Example #1: I like football.

Example #2: I want to play video games.

Example #3: She was not a good ballet dancer, but she was an excellent writer.

Example #4: You are not supposed to be at the music festival as you have a big test to study for tomorrow.

Example #5: Abraham Lincoln is known as the 16th President of the United States but he was also an avid reader, a lawyer, a U.S. Senator, and an outdoorsman.

Each of these examples sum up the varying levels of complexity that make up sentences in the English language. As you can see, it is likely that the longer a sentence is, the more complex it will be with additional subjects, verbs, and/or objects. The key to avoid run-on sentences is to look over your written work to make sure that the sentence is following the SVO rule but has the right vocabulary to go along with it.

The first example starts us off with one subject, one verb, and one object. The second example adds an auxiliary verb to the sentence and adds a preposition as well. The third sentence enters in a comma as well as an explanation regarding how ‘she’ was ‘not’ a ballet dancer, ‘but’ was an excellent writer. You have two objects, a preposition, and the same verb being used twice in the simple past tense. To add on to the complexity, the fourth sentence highlights the two objects as well as three total verbs and has a time frame by using ‘tomorrow’ as its indirect object at the end of this example. Lastly, the fifth and most complete English sentence discusses a real-life subject in President Abraham Lincoln and how he could have a number of other ‘objects’ associated with him. This sentence also has different verbs as well as a descriptive adjective like ‘avid’ to add some flair to this last example.

As you can see from my explanations and my examples, English language sentences are as diverse and as varied as the language itself. Whether it is three words or thirty words, one complete and compelling sentence can make all the difference in making you both a better English writer and a better English learner overall. Good luck and remember to use this post as a way to begin your quest to create excellent English sentences!