English Corner – Showing Compassion and Kindness with Words

“When you learn English as a Second Language, your vocabulary to express kindness, compassion, and understanding towards others should be a top priority.”

One of the key parts of English vocabulary that a new learner to the language should focus on is to how to be compassionate and kind to other people. When you learn English as a Second Language, your vocabulary to express kindness, compassion, and understanding towards others should be a top priority. Expressing kindness in English or in any language will get you very far with other native speakers and can help you in any situation. When you do your best to treat others in ways that they would like to be treated such as with kindness and respect, you will likely not run into any serious conflicts or issues. There may be misunderstandings and ‘lost in translation’ moments but if you are able to make amends for it with your English vocabulary, you will be forgiven by other people and they’ll often give you a second chance.

To give you some ideas, I’m going to break this article down into two parts. I will begin with compassion, which means showing sympathy and concern for other people who may be going through a rough time or having issues in their life. There are multiple ways to express compassion in the English language and I’m going to give examples of both words, phrases, and sentences that express compassion clearly and deeply. When you are compassionate towards other people without expecting anything in return, that is truly what it means to be a mature human being who is also emotionally intelligent.

Words of Compassion:

  • Feeling
  • Empathy
  • Remorse
  • Sorrow
  • Forgiveness
  • Regret
  • Mercy
  • Benevolence
  • Sympathy
  • Mercy

Phrases of Compassion:

  • Feel better soon!
  • Wish you well!
  • Things will get better!
  • Stay positive!
  • I hear you!
  • I’m with you!
  • I am so sorry!
  • Please forgive me!
  • I didn’t mean to!
  • Will you forgive me?

Sentences of Compassion:

  • I am sorry if I hurt you in any way.
  • I didn’t mean to cause you any pain or sorrow.
  • I feel a lot of remorse for what I did and hope you can forgive me someday.
  • Please know that I am thinking of you and your family in these tough times.
  • My thoughts and prayers are with you all.
  • I did not mean to cause you any harm or any offense. If I did, I am very sorry.
  • I would like to ask for your forgiveness.
  • Please have mercy on me as I did not mean any wrongdoing.
  • I hear where you are coming from and see that what I did was wrong.
  • Please know that you have my deepest sympathies in these difficult times.

Showing compassion in English is all about having empathy for another person whether you were right or wrong. It means showing emotions that are genuine, which may lead to someone forgiving you or seeing your point of view, but it will definitely show that you are a mature person who is capable of admitting their mistakes and seeking forgiveness rather than being stubborn about it.

When it comes to kindness, it always goes a long way whether it is made up of individual words, a few words, or in complete sentences. Showing kindness will open up more doors for you in the English language than any other kind of vocabulary. However, it must be earnest, it must be done without expectation of return, and it must be consistently used in your daily usage of the language. Without kindness, you will not be able to fully utilize English and it is unlikely you’ll be able to learn other vocabulary within the language itself. When you have kindness in your personal vocabulary, everything else will come shortly after and other English speakers will be willing to help you out so that you will become a better learner and keep being a better person.

Words of Kindness:

  • Patient
  • Understanding
  • Pleasant
  • Nice
  • Generous
  • Charitable
  • Humane
  • Decent
  • Warm-Hearted
  • Altruistic

Phrases of Kindness:

  • I’ll help you.
  • Let me assist you.
  • How are you?
  • You look well.
  • Do you feel good?
  • How have you been?
  • I’m here to help.
  • How’s your family?
  • Give my best to him/her.
  • My house is your house.
  • Thank you very much.
  • Excuse me.
  • Please!
  • I appreciate it.

Sentences of Kindness:

  • I am here to help you and your family.
  • I’m giving to charity because I think it’s a worthy cause.
  • I would like to volunteer on the weekends because it’s the right thing to do.
  • Helping people out is the best way to make someone else’s day.
  • I enjoy getting out of my seat on the bus to give it to an elderly person.
  • Giving back to others without expecting anything in return is true generosity.
  • Before you do anything else in your day, you should be kind first.
  • My job is to help people with their luggage as a doorman and it makes my day.
  • I’m cleaning out the trash in the neighborhood park because I care about my community.
  • Before you criticize the world around you, think about how you can make it better with simple kindness.

With Kindness and Compassion, you can go far in this world in any language but especially with the English language. I believe it is truly important to have this post as a separate article because before you dive into any other type of English vocabulary, you should be willing to learn the basics of being kind and compassionate and to use it as much as you can. I promise you will not regret it and you’ll be much better off for studying this particular kind of English vocabulary.

Black Lives Matter Plaza

Camera: iPhone 8

Location: Black Lives Matter Plaza; Washington, District of Columbia, United States

Cornell University

Camera: iPhone 8

Location: Cornell University; Ithaca, New York

Stewart Park

Camera: iPhone 8

Location: Stewart Park near Cayuga Lake; Ithaca, New York

Book Recommendations – Volume XI

“There’s nothing better than sitting under your favorite tree in a backyard or out on the balcony with the sun in your face reading an engaging and enlightening book. As I have mentioned previously, Summer is the best season for reading and since a lot of other summer activities are postponed or cancelled, why not catch up on some reading?”

There’s nothing better than sitting under your favorite tree in a backyard or out on the balcony with the sun in your face reading an engaging and enlightening book. As I have mentioned previously, Summer is the best season for reading and since a lot of other summer activities are postponed or cancelled, why not catch up on some reading? Regardless if the book is fiction or non-fiction, spending a few hours each day reading a good book can make the time pass by quicker and get rid of any kind of twiddle-your-thumbs moments that can happen when you don’t have a movie, concert, or sporting event to distract you. While live events may be out of order this summer, your bookshelf is dying to have you open up a book, sit down on your favorite couch or chair, and let your mind wander to an imaginary or a real place to pass the time.

  1. The Back Channel: A Memoir of American Diplomacy and The Case for Its Renewal by William J. Burns

William J. Burns might be one of the best diplomats the United States has ever had. With over thirty years of experience and having served in two of the most important regions of the world, Mr. Burns’s story is an example of the good that diplomatic efforts can do in resolving conflicts, promoting peace, and ensuring cooperation among both allies and adversaries. He is one of only two career diplomats to have ever earned the title of ‘Deputy Secretary of State’ and he gave advice and counsel to five U.S. Presidents and ten Secretaries of State.

Mr. Burns’s storied career includes Ambassadorships to both Jordan and Russia and he held numerous Assistant Secretary positions within the State Department during his three-decade tenure. He was partly responsible for ceasefire agreements between the Israelis and the Palestinians, for helping to eliminate Libya’s nuclear weapons program, and for helping to reset U.S. relations with Russia in the early 2010s. He also shares insights in this book that were previously not publicly known involving his views on the Iraq War, the Civil War in Syria, and of the Russian aggression against Ukraine at the end of his tenure.

This 400+ page memoir is simply a must-read for anyone interested in how diplomacy works and how vital it is to maintain within a government’s foreign policy. In a time now where it has been underinvested and mismanaged, Burns’s book illuminates how big of a difference it can make and how one man’s impact can be felt throughout an entire foreign policy apparatus due to his vigorous study of culture, languages, and history in order for him to be taken seriously. The book is not only educational but is also gripping in terms of his recall of major events throughout his diplomatic career as well as the written cables that explain them. It is a real page turner and should be required reading for any student of international relations and who hopes to become a diplomat in their own future career.

2. On the Plain of Snakes: A Mexican Journey by Paul Theroux

Cooperation, friendship, and understanding is important among friends, but it is even more important among your neighbors. The US-Mexico relationship has been fraught with mistrust and tension especially during the years of the Trump administration. The best way to do away with stereotypes and misgivings about each other is to visit the lesser known places of a country and visit the non-touristy areas. Paul Theroux may be the best living American travel writer today.

From his experience as a Peace Corps volunteer in Malawi in the 1970s to his trek in the American Deep South, Paul Theroux has traveled around the world over five decades and counting. His latest novel about his travels in Mexico is a must-read for Americans and anyone else looking to understand Mexico from an outside lens. While not an exhaustive take on the complex country and its people, Theroux’s book, somewhat observant and otherwise felt like you’re in the middle of his travels is both illuminating and powerful.

Paul Theroux is really a true traveler and even though this is the first of his travel novels that I have read, this one felt very timely as it was released in 2019 during a time of souring relations between the two North American neighbors. Theroux spares no miles or kilometers in seeing all of Mexico that he can. From the desert Region of Sonora in the North to the Mexico mundo of Mexico City to the Southeast of the country where he visits the Zapatistas, this is an extremely educational look at modern Mexico.

Theroux’s book highlights the issues that Mexico is going through from immigration from the Northern Triangle to the ever-present threat of the drug cartels to the hopes of Mexico’s indigenous populations who believe that they have been left behind as other villages and towns hollowed out while the economic gains went elsewhere. It’s not just the issues that Theroux shines a lens on but also the beauty of the country’s culture and its warm people. As an elderly traveler, Theroux is treated with great respect and even reverence as ‘Don Pablo.’

He is welcomed as a guest, kept safe by complete strangers, and invited to interview Mexicans who normally would not talk to foreign travelers. Theroux travels all the way from Massachusetts across the border where few Americans are found to cross. He does so in his own car on his own dime and does not travel with any security or any kind of companionship. He learns Spanish and teaches writing to Mexican students. He is a refreshing kind of traveler, one who remembers to show people through a human lens and to not deal with harmful stereotypes.

Overall, ‘On the Plain of Snakes’ is an excellent travel novel for anyone interested in learning more about Mexico’s people, its culture, its struggles, and its hopes for a better future.

3. Rule Makers, Rule Breakers: How Tight and Loose Cultures Wire Our World by Michele J. Gelfand

This book has been my favorite one of 2020 and I only heard of it through a weekly David Brooks column in The New York Times Opinion section. The differences and similarities between cultures and societies is a topic that has fascinated me for years. As someone who has lived in both loose and tight countries as Mrs. Gelfand so brilliantly classifies, it is fascinating to see her extensive research come into fruition and how these loose and tight countries affect our outlook on everything from celebrations to driving to health care to tattoos.

Tight countries are cultures where norms are preserved and breaking them is frowned upon. Societal cohesion is encouraged and straying from norms is open to punishment. Loose countries are cultures where norms are often broken and breaking them usually comes with a shrug or a lack of care. Why do Germans always stop at a red light even when its 3 AM? Why do Brazilian clocks never run on time? Why do Japanese trains always run on time? Why do Singaporean laws ban gum from being chewed?

These tight and loose differences do not just extend to countries but also to states, cities, organizations, businesses and even within us. This book of ‘tight and loose’ norms highlights how we feel about any subject and how that is reflected in how we act with others. There is no right or wrong answer as to whether living in a tight culture is better or if living in a loose culture is better. Mrs. Gelfand excellently points out in each chapter how they both have their advantages and disadvantages depending upon the norm being considered.

Our upbringing, our environment, our country’s history, etc. all have effects on how ‘tight’ a culture is or how ‘loose’ a culture is. There can also be changes to a culture depending if there are big events like a terrorist attack, a pandemic, a natural disaster, etc. Cultures can tighten or loosen depending upon what is going on in the country and how people are being affected by these natural or manmade shifts to our lives.

Having seen both ‘tight cultures’ and ‘loose cultures’ up close and personal, this book has been a revelation to me in terms of explaining what I thought about only in my theories that I concocted after traveling from country to country but never really expressing it as well as she has in this great book. Mrs. Gelfand has done extensive research across many countries and continents to explain why some countries have more ‘rule makers’ and why other countries have ‘rule breakers.’ In order for our own cultures to shift from one spectrum to the other, we have to first understand why the country’s culture is the way it is and if it can shift, what benefits are there to tightening up or loosening up depending on what is going on in our lives and in our society at the time?

Buttermilk Falls State Park

Camera: iPhone 8

Location: Buttermilk Falls State Park; Ithaca, New York

Museum of Tomorrow (Museo do Amanhã)

Camera: Samsung Galaxy J2 Core

Location: Museum of Tomorrow; Rio de Janeiro, Brazil

Pão de Açucar (Sugarloaf Mountain)

Camera: Samsung Galaxy J2 Core

Location: Rio de Janeiro, Brazil

English Corner – Proper Email Etiquette

“In order to write good emails for your professional pursuits or for your career, you need to be able to understand the proper etiquette that comes with this kind of writing.”

Writing cohesive yet concise emails is a key professional trait to be successful at as part of your overall English writing skills. In order to write good emails for your professional pursuits or for your career, you need to be able to understand the proper etiquette that comes with this kind of writing. If you are able to master the etiquette of emails, you will be able to do a good job in working well with others, being cooperative, and being considered a team player.

Without proper etiquette, you are likely to not be taken seriously at your work and you may not be able to have others take the rest of your email as seriously as it should be. Once you have the etiquette down, the content of your email is likely to be read and taken into consideration for whichever subject you are addressing.

The Introduction: Email etiquette starts with the introduction of any email message so if you do not get it right from the beginning, the rest of the email will suffer. I believe it is important to remember that how you introduce your email depends on if you know the person or not. If you do not know the person, you should begin your email with the following: ‘To whom it may concern,’ ‘Dear Sir’ (for a man but without a known name), Dear Madam (for a woman without a name known). These three ways are both formal and proper in terms of addressing someone at work or for business if you do not know who they are.

However, if you do know the person, it is best to address the email as ‘Dear Mr. __________ / Dear Ms. __________’, their last name should always come after Mr. or Mrs. To indicate the formality of the email and the unknown status of the woman’s marital background, it is best to use Ms. or Miss for the woman’s last name rather than assuming that she is married right away.

Lastly, I would refrain of saying ‘hello’, ‘hello there’, ‘hi’ to start off the email if you do not know who it is you are emailing. It is best to instead go with good morning / good afternoon or even good evening depending upon the time of the day that you are emailing for your work. I would say that once you have exchanged an email or two, you can be more informal by starting off your email with Hello ________, Hi __________, or just ‘Dear _________’ as you had for the first email.

Continuing on with the introduction, the first paragraph should begin with Hello and then a few following options below depending upon your preference.

Hello, I hope that this email finds you well, I hope that you are doing well, I hope that you are having a good week, etc.

You can also say the purpose of your email in that first paragraph by stating your clear purpose up front by something like:

            I am emailing you today because _______________.

            The purpose of my email is to __________________.

            I am messaging you today in the hopes that _______.

            This email is to inform you that _________________.

These are all great ways to start off a formal email and to inform your reader quickly what you are messaging them about, and it should be done in the first sentence after your salutation at the beginning. I would keep the overall introduction just two or three sentences and state the main idea of your email quickly and succinctly. You want to make it easy for the professional person or the worker to know what it is you are messaging them about and how does it involve them, all in the introduction paragraph.

The Body Paragraph(s): There is not too much to keep in mind when it comes to formality in body paragraphs but make sure you use formal words like ‘please’, ‘thank you’, ‘if you could’, ‘it would be great if…’, ‘we would be appreciative of…’, etc. The main thing to keep in mind is that you are using sir or ma’am throughout the paragraph(s) and to add in a Mr. ______, Mrs. _________ every now and then. If you need to ask something or request a few items of need, always use ‘please’ and ‘thank you’ for any major thing that you are asking for business purposes.

In order to make the email a two-way exchange, relay what you are planning to do in response to make sure that the business relationship or the exchange of information goes smoothly. Beyond the purpose of the email outlined in the introduction, you should add the supplementary details beyond the ‘ask’ or the ‘request’ in the body paragraph(s). Towards the end of the body, make sure you list a timetable for when you might need a reply back and who else you may have CC’d or added on to the email who is pertinent to the message.

While not the main focus of email etiquette, you should be using formal vocabulary throughout this part of the email and don’t forget to use ‘could’, ‘would’, ‘when’, instead of insisting with ‘you need’, ‘you will’, which is not polite at all. Any request in the email should be made with the possibility that the person may say ‘no’ to you and you should be ready to hear that kind of answer but it can help your chances of success when you are polite not just in the introduction but throughout the heart of the email as well.

The Conclusion: The most important thing to keep in mind when it comes to email etiquette in this part is to thank them above all else for their time and their attention to your message. Whatever the ask was in the body paragraph, you should thank them formally for their consideration and that you hope to hear from them soon.

You also want to say that you hope to stay in touch and to leave your contact information with them including your work phone, your best email address, and what time(s) of the day are best to be reached. It does not hurt to also say that you are hoping that they are doing well or if it’s a Friday, ‘to wish them a good weekend’, if you are writing the email before a holiday, it’s nice to also ‘wish them a good holiday’ but only best to do so when it’s a non-religious holiday rather than assume they are of a certain religion, of course.

To end the formal email on a good note, you should sign off with one of these options, which are both formal in nature and also really considerate to other people. Depending upon your preference, any of these options would be fine. It is also key to remember that you put a comma after any of these closing salutations and then write or sign your full name below it so they know who sent the email and who is making the request(s).

The following closings are good ways to end the email according to proper etiquette:

-‘Best,’

-‘Sincerely,’

-‘Warm Regards’,

-‘Kind Regards’,

-‘Regards,’

-‘Best Wishes’,

-‘Warm Wishes’,

‘Thank you,’

‘With gratitude’,

-‘Many thanks,’

The one closing that I would not endorse for a formal email of this nature is ‘much appreciated,’ because it is a little too informal in its vocabulary and would best be used instead with close friends or family members or for a business connection whom you already know very well.

After having the etiquette down well, you will be able to draft much better business or career-related emails because not only will your vocabulary improve but also your understanding of the English-speaking business culture. This kind of email writing takes time and practice but if you are willing to learn from others, practice a lot, and make a few mistakes every now and then, you will definitely be benefitting in your business or career after some time. There are clear differences between formal emails and informal emails and the etiquette that each kind of email shows makes all of the differences known. In order to write a complete email of a formal nature, you have to use etiquette properly not just for the introduction but also for all of the body paragraphs and for the conclusion as well.

From the opening salutation to the closing wish, your email etiquette must be consistent and clear for whoever is reading it. Be sure to use your best judgment, edit it before sending, and be patient in waiting for a reply. Do not be afraid to make a few mistakes because emails are sometimes hastily written, and you may fudge a word or two but that should not stop you from forgetting your overall etiquette with that person with whom you are corresponding. Writing the first draft of any email is the hardest part but once you got that part down, you will be well on your way to becoming a great English email writer.

Rio from the Water

Camera: Samsung Galaxy J2 Core

Location: Rio de Janeiro, Brazil