The Lost Skill of Making People Feel Seen

“Most people aren’t lonely because they lack friends, they’re lonely because nobody truly sees them. In a world of constant interactions, at work, online, or in our daily routines, these moments are often shallow, rushed, and forgettable.”

Most people aren’t lonely because they lack friends, they’re lonely because nobody truly sees them. In a world of constant interactions, at work, online, or in our daily routines, these moments are often shallow, rushed, and forgettable.

One of the best books I’ve read recently on this subject is from New York Times writer and columnist, David Brooks, who authored the book, ‘How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen’ in October 2023. The core idea of his book was that you can divide people into two camps of ‘Illuminators vs. Diminishers’, with illuminators making people feel recognized, clearer, more important, and the diminishers who make interactions about themselves or forget about the other person (often not on purpose). If attention is now the primary currency in our lives, giving or receiving quality attention is the key difference in seeing others fully.

Let’s go into what ‘feeling seen’ means in 2025 and what it doesn’t because it can get confusing if you’re new to this concept. Feeling seen is not about just agreeing with someone, praising them effusively, being ‘nice’ or ‘kind’, fixing their problems for them, dumping your own problems or inadequacies on them to compensate in return for them sharing their issues. Rather, feeling seen is about being perceived accurately and without judgment often, having your inner logic understood and how you see the world, and feeling that your emotions are being recognized rather than just analyzed and interpreted.

An example of this in action could be a friend, a spouse, or a co-worker telling you, “I don’t necessarily agree with you here, but I understand why that matters to you and I see your perspective.” Being able to let that person know that you know where they are coming from in their views and why it matters to them makes a huge difference in your personal and professional life.

Technological and other daily distractions aside, there are various reasons why people don’t feel fully seen nowadays. Most people are not patient in waiting for their turn to talk, rehearse their response in advance while you’re still speaking, filtering everything through themselves and what they would do, or just not wanting to understand when they listen. If you are not seeing someone enough, start with listening to understand the other person rather than listening to reply or putting themselves in their shoes right away. You cannot see someone else while you’re playing their role in your own mental movies or thinking through what you would do, say, or behave in their shoes.

Like any social skill, there are ways to make someone feel more seen and to build up that skill like it’s a positive habit. The more you use, repeat, and solidify these response tactics, the more comfortable other people will feel around you. First, listen to the emotion that they are carrying with their words even if they don’t express it outright. Train yourself to hear the ‘fear, anxiety, pride, shame, sadness, frustration, hope, joy, etc. that they exude with their cadence and tone beyond the words they are saying. Being able to voice what emotions they may be expressing to you in their words is very powerful and will make someone feel very seen. For example, “You sound disappointed, not angry, about ____.” As David Brooks wrote about ‘illuminators’, seeing people’s emotions clearly even if they aren’t telling you with their words what exactly they are feeling is a very useful people skill.

Second, I think it’s key to asking expanding questions, rather than extractive or basic ones. Good questions open doors to a deeper and more fulfilling conversation while bad questions can feel like an interview or an interrogation. A good question could be, “What part of your work gives you the most fulfillment?”, which can expand the conversation and take that person through a positive memory or a feeling of contentedness sharing what they do for a living in a specific way. Rather than an extractive question that may not lead anywhere that we often hear a lot as “So, what do you do?” If the question helps them understand better or explains why someone does what they do, you’re doing it the right way.

Additionally, some other ways to make others feel seen is to avoid pivoting to yourself right away. You should want to reflect on the conversation rather than redirect it to be about yourself or what you would do. For example, you could say “What I’m hearing from you is ____”, allowing that person to know that you were paying attention but also that you heard them correctly in terms of their viewpoint. Remember to ask questions that open the conversation, not trap it. Name specific strengths you notice. These small moves make someone feel truly seen. A friend once told me they felt burnt out by their job. In this case, just nodding back wasn’t enough, but I reflected on their frustrations with their work environment, and it completely shifted the conversation

Naming the strength(s) and good qualities of a person is also an excellent way to make them feel seen. Instead of calling someone you respect ‘smart, clever, hard-working’, go deeper than that by taking why you think they are that way and what it is specifically that led you to come to that conclusion about them. At a meeting once, instead of saying “Good point. I said, ‘I see why that approach would make sense given the constraints you’re dealing with.”

Lastly, people are unfinished characters meaning that they are complex, deep, and contradictory at times. Mr. Brooks’s book emphasizes the need to have a ‘moral imagination’ about someone to get beyond who you think they are just because you know their politics, childhood, job, worst moment(s). Assume in good faith that there is a lot more going on in a person’s life than you currently understand and try to hold judgment about them based just on the information that you have available about them.

Being seen by another person deeply is a great feeling and is increasingly rare these days. Seeing others requires courage, dedication, and attention, which is in short supply. The ability to see and be seen demands humility, slowing ourselves down, removing our ego armor, and being present with them fully. It is also worth noting that the people who feel most unseen by others end up being the worst at seeing others in response as it becomes a negative cycle. If you’re not seen at all or at least a little bit, why would you want to do the same for others rather than breaking the cycle?

Making others feel seen changes you for the better as a person. When you see others well, your relationships deepen, you become a better leader, your conflicts soften or end, and your own sense of personal meaning grows as a result. As Brooks writes in ‘How to Know a Person’, “To know other person well is one of the highest forms of love.” I think this is a great lesson worth imparting on us all to try to illuminate other people as often as people and to do so in a consistent manner. I’ve seen it personally in my classrooms, work meetings, or even casual coffee chats as people light up when someone hears them and not just nods along.

Try this once today: make someone feel truly understood. Watch what happens. Whether it’s a comment, a reflection, a thoughtful question, a moment of real attention without distraction, you can make a positive difference in that person’s life, especially if they are going through a tough time. You don’t need grand gestures, just presence, attention, and care. In a world obsessed with being seen, the rarest superpower is knowing how to see.

Tempering The Ego

“Ego, to me, is a holistic sense of our abilities, capabilities, and our possibilities. For the ego to not go out of control, it has to be tamed and to be done so repeatedly.”

The Ego can either be your best friend or your worst enemy. It can drive us forward to make progress in different areas of your lives, but it can also detract from us by setting our expectations too high and in not actually challenging ourselves to see if our ego is being realistic. Ego, to me, is a holistic sense of our abilities, capabilities, and our possibilities. For the ego to not go out of control, it has to be tamed and to be done so repeatedly.

When the Ego is not tamed, it has an unhealthy tendency to run wild. Your Ego can grow, often unhealthily, when you leave it to be unchallenged. I have found that those people with the biggest Egos in life are the ones who never challenge themselves to back it up in a real way. The Ego can inflate our sense of self to the point where we are actively deluding ourselves with who we want to be without taking account of who we really are.

Everyone has an ‘Ego’ or Latin for ‘I’ and as world-renowned psychologist Sigmund Freud pointed out1, we each have a perception of our ‘self’ that will differ often from how others would perceive us. Our ‘Ego’ or our ‘I’ is often about our physical self, the sum of our experiences, our innate abilities, and our drive to get ahead in life. The ego can grow, or it can shrink, often based on how we alone view ourselves, but it also is reflective of how others see us and what they expect of us. The Ego must be kept in check because it can inflate or deflate based on what we tell ourselves about who we are and how others tell us who we are. The Ego is malleable and can be different on the day based on what we experience or what happens to us.

You can have an excellent day one day where you win a sports competition, gain a promotion at work, or overcome a challenge that you previously thought was impossible. One good day can massively inflate our Egos and while it is good to boost one’s Ego and be proud of what you accomplished and how hard you worked, you should still have that sense of humility and understand that one good day does not mean that you are suddenly God’s gift to Earth.

The same can be said of when you have a terrible day such as perhaps you failed an important test or exam, a work presentation you gave wasn’t received well, or you had someone insult you or talk down to you. These kinds of events, especially in the same day, can really wound your Ego and your self-worth. While bad events can hurt you, you should not totally give up your Ego or sense of ‘self’ from them as that would be disastrous. One bad day does not have to be a referendum on the sum of your entire life. Your Ego has to be resilient, when it is both humbled and challenged, and this should happen on a daily basis.

My firm belief is that you should never get too low or get too high when it comes to the self or your Ego. You have to constantly remind yourself of what you do well on, what you need to work on, and what you have no experience or ability with. For example, I like to think that I’m a good writer at this point, but some articles have turned out better than I expected, and some have been worse than I thought. Despite how I perceive my written work and how others do so, I can continue to work on my style, syntax, and substance, and I can expand my writing focus to challenge myself that I may have previously avoided on different topics that are new to me.

I also think of how one’s Ego needs to be challenged especially in a new activity or hobby that you have picked up. A good way to think about the Ego is to challenge it in different ways by putting yourself out there physically for yourself to be tested in that manner. One example of this is to train in the martial arts where your body is being challenged. You may weightlift, run, or consider yourself athletic, but it’s a good way to measure yourself against others when you are training against other people who have been doing it for a while and who could be bigger or stronger than you.

It does not mean that you won’t become better as a martial artist, but you should temper the Ego by challenging those practitioners who know more, can teach you new skills and abilities, and who you can face off with even when you are getting beaten for a while by them. Whether it’s’ boxing, jiu jitsu, krav maga, or kickboxing, I think any martial arts, whichever one(s) you choose, are a great way to temper one’s Ego. This is because you’ll see just how exactly you measure up against other fighters, especially if you’re new to the sport, and while you may think you are strong, fast, or have great stamina, you won’t truly know if that is the case or not until you step on the mat or into the ring.

The same could be said when you challenge your Ego mentally such as when you try to learn something new or adapt a new skillset that you know nothing about. I find that learning a new language is a way to temper my Ego in a healthy manner because every language, while they have some similarities, are also quite different and cause me to adapt how I learn that language, and the kinds of difficulties I’ll have when learning it based on how the language is written or spoken.

While I may be great at learning Spanish and am comfortable there, I can throw my Ego for a loop by learning a non-romance language such as German. I can brag that I can speak one or two foreign languages well after a lot of practice and that fuels my Ego but so that it doesn’t get too fragile, I temper it by learning a different language or trying to advance my Spanish or other learned language with more advanced material.

The Ego is constantly changing and evolving because our sense of self is different daily. The key is to not let it grow too big without putting yourself out there and being challenged or by deluding yourself by not ever trying anything new by putting your mental or physical abilities to the test. The best way to temper the Ego is to constantly challenge it both physically and mentally to have a more accurate measure of yourself against other peers in your field(s) or area(s) of expertise.

You should not ever ignore your Ego as it is your sense of ‘self’ and how you fit into the world, but rather you should not think of yourself as either the best or the worst in anything without going out into the world and seeing where exactly you fit in. As the popular expression goes, “you’ll never know until you try” and when it comes to the Ego or self, you must be testing yourself and by extension, testing your Ego to temper it or and keep it in check. The worst thing to do to yourself when it comes to the Ego is to continue to delude yourself by not trying, never challenging yourself, or not trying to go beyond the standards that you have set for yourself.

Source:

1.) https://www.britannica.com/topic/ego-philosophy-and-psychology

Be Interested and Be Interesting

“How might you ask can you take a typical ‘small talk’ and make it interesting? Well, you should be able to show some humility by being interested in who they are by asking them some questions.”

Making small talk can be a necessary yet tedious part of daily life. It sometimes may not come naturally to you, and it can be forced at times. However, it is a courteous and polite way to get to know people who are complete strangers to you and to show that you are not oblivious to their presence around you. While ‘small talk’ often revolves around the weather, a simple ‘hello, how are you?’ or just mentioning something about the time of day, the commute to work or school, or maybe a small compliment to brighten their day, it can sometimes lead to a good conversation and even a new friend.

How might you ask can you take a typical ‘small talk’ and make it interesting? Well, you should be able to show some humility by being interested in who they are by asking them some questions. You can take a general comment on the weather to ask if they are used to that kind of weather or if it is new for them. That can lead to a talk about their hometown or where they currently live or if they are just visiting on travel. You would be surprised how a seemingly small question can lead to a wide-ranging and deeper conversation. A comment about the traffic or commute to your work can lead to a discussion on what could be improved about the roads, the transportation options, or if remote work would make things easier for you and the other person.

Even just asking for the time of the day can lead you to asking about their watch (if they have one), if their day is going well or not, and perhaps a comment on if the day is going fast or slow for them since we can tend to perceive time’s passing differently from one another. Key to taking ‘small talk’ to what could be considered ‘medium talk’, or a genuine conversation is to listen intently, wait until they are finished speaking, and follow up with a question or a comment relevant to what they told you.

If you are in a rush, are having a bad day, or are just not in the mood to continue the conversation, you can let it end after the ‘small talk’ or pleasant greeting or two. However, if you feel like you would like to get to know the other person or group of people better, make sure to listen, let them finish, and ask a question about them (within reason), or like the general comment(s) you made, and keep the conversation going for a while longer.

You should not have to do all the work in the conversation and if it is running its course, politely excuse yourself and say goodbye and that it was nice to meet them. Conversations naturally start and end but if you would like to be more social, make a new friend, or just put yourself out there in the world more, you must ‘be interested’ in those around you. You should do your best to refrain from making the conversation all about you at first and what you’re up to. Naturally, that should make its way into the conversation but if you started talking to this person, you would like to get to know them more, then, I believe you should be interested in who they are, find out more about them, and get to know them beyond just the time of the day, the weather forecast, or how their day is generally going.

Even if you feel like you don’t know much about their work, school, hobbies, interests, or where they are from, it shouldn’t prevent the conversation from continuing as you can show curiosity about their background and try to learn more about them from themselves. If there is anything I have learned about my own social life, people like to talk about themselves and will be happy to answer questions about themselves if done in a polite and respectful manner. It’s important to know someone’s boundaries especially if they are still somewhat of a stranger to you but usually, they’ll be willing to share a lot about who they are, where they are from, what they like to do in their free time, and what gets them excited about life in general.

If you feel like your social life could use a boost, I recommend being more interested in others and you should start to feel like you’re making progress in your conversations. Now, it should not be so one sided that they know nothing about you as that would be a bit odd as they’ll likely want to ask you the same questions in response. The conversation should not feel like a one-sided interrogation or a job interview. There should be a natural give and take where you both are interested in each other and you are letting each other answer questions, talk about possible mutual interests, and even discussing if your personal backgrounds overlap at all.

The 2nd part of a successful beginning of any kind of positive first impression is to ‘be interesting’, which I know is a broad statement to make but you should have things to talk about to that person. You should know a little bit about where you’re from, talk about what excites you about life whether that’s a particular hobby, interest, or activity you like to do. Your life will often involve work or school or both at the same time, but I would recommend making yourself interesting beyond what you do to make a living. If you like traveling, let the person ask you about where you’ve been. If you enjoy learning languages, discuss which ones. If you like to build bird houses or molding ceramic pottery, discuss the process(es) involved in getting either activity done.

While you should be interested in other people to get to know them and have interesting conversations, don’t be shy to discuss who you are in return. You should have a life that is beyond work or school even if it is a large part of our lives. If you don’t have many hobbies or interests, perhaps pivot to what goal(s) you have for the future. It is easier when you have a lot on going on in terms of your outside interests, activities, or hobbies, so that is where the ’be interesting’ comes into play.

You don’t have to be doing something cool, exciting, or fascinating every day, but I find it is easier to build a friendship or relationship when you can share something that you are passionate about and can even include them in on. Whether it is traveling together, going on a hike, building something out of wood or metal, or maybe playing a sport, you can show you are an interesting individual. You can also show that you are inclusive too by allowing yourself to show that hobby or interest to the other person and see if they would enjoy doing that with you as a result. They can also let you join in on what they enjoy doing as well giving you a new hobby or interest that you can learn more about, partake in, and build upon with that other person as well.

Being social may not come naturally or easily to some of us but I think a good way to make it easier is to ‘be interested’ in who they are, what they do, and how they came to be who they are today. Once you do that, you can show that you can ‘be interesting’ with what you enjoy doing in life and that you would like them to be involved or help them learn about it and see if it is something they want to try. I think these are two good ways to be better socially and can lead you to building stronger friendships and relationships as a result.

The Value of Self-Awareness

“Having self-awareness shows that you also have the right personal values that will make it easier for you to get ahead in life in terms of your character.”

Self-awareness is a key character trait that will improve your relationships with others and also improve your relationship with yourself. Having self-awareness shows that you also have the right personal values that will make it easier for you to get ahead in life in terms of your character. Achieving self-awareness takes a number of traits to embody such as showing wisdom by working to understand yourself and your own actions. You have to understand how your actions affect others, both positively and negatively, and to also take responsibility for those actions in both cases.

Beyond wisdom, you have to be honest about what you are capable of and what you need help with including your abilities at work or at school. You want to be able to keep your ego in check and to know your own limits but to be able to work on pushing those limits. This is also a key part of having self-awareness. There are key differences between being confident and being cocky and a self-aware person knows the differences between the two traits. You should show confidence but know how that confidence is coming across to others and to be open to receive feedback even when it can be critical at times.

A confident person knows their strengths but also knows their weaknesses and will make those traits aware so that others know what you can do and what you cannot do. Being aware of those strengths and weaknesses will make you humbler and more open to learn from others. Admitting to others that you have weaknesses and that you have strengths openly will garner respect and help from people who will know that you are not perfect and that you always have things to work on to be better and to do better.

Humility and self-awareness go hand in hand too. Being self-aware means owning up to your failures and shortcomings and not blaming others for them. Taking responsibility for yourself and your actions is a key part of being self-aware. You applaud and recognize other people and do not take all of the credit yourself, which is what happens most often in life that you cannot take sole credit for an accomplishment, but with which is achieved through the mentorship and support of others. Showing humility and being humble are key parts of being self-aware and having that personality trait be made known to others through your actions and your words.

A self-aware person can exercise wisdom, be honest, show confidence without being cocky, and displaying humble actions and words to get others to support you and be a friend to you. Arrogance, dismissiveness, immaturity, and dishonesty all show a lack of self-awareness and I would argue that not being straightforward and direct with people will often hurt you in the long run because they will not know where you stand. Being able to self-reflect and look inward to what you did and why you did it will help you to become more self-aware in retrospect even if you do not practice self-awareness in the moment. Ideally, you would like to be self-aware at all times but if you are not self-aware at the present moment, at the least, you should try to be self-aware about the past for better or for worse.

Self-awareness and self-reflection go hand in hand so you must be able to so some self-reflection in order to be fully self-aware. Actions speak louder than words, so you need to make sure that the actions you take offer some space for some self-reflection afterwards. It’s critical that you know how to practice self-awareness in your actions, and I would like to give a few examples below.

Self-awareness in practice means also knowing how to apologize and being aware of your actions when they have caused harm or anguish. If you do not say ‘sorry’ or give an apology, it means you have a lack of self-awareness and other people may not want to be around you knowing that you do not take accountability for your actions. On the other hand, you do not want to react with anger or other strong emotions in order to get what you want. Remaining calm, cool, and collected is much needed as well when dealing with others. You should not ever be insulting them when they give you some feedback that you may not want to hear but it’s in your best interest to take it into consideration.

As mentioned earlier, you should not pretend to be a know-it-all and you should be self-aware to know the limits of your knowledge as well as your skillset. In life, you should not be afraid to reach out to others for advice, counsel, mentorship, or for them to teach you things whether that is a new language, a job skill, or a sport. You will never be the expert on everything, and it is not wise to pretend you know everything as that will cause other people to see that you are arrogant and too egotistical.

Being honest and direct with others should be done politely and tactfully. It is better for others to know where you stand than for them to be guessing where your head and heart are at a lot of the time. The feedback that you give should be genuine and the feedback that you receive from others should be taken into consideration even if you don’t agree with it. Being defensive, attacking the person who criticized you, or getting too emotional about it will look bad in the eyes of others and hurt your ability to work with other people.

A self-aware person knows where and when they need help, how they can become a better person, or always striving to be as empathetic as possible. You should want to put others in your shoes and vice versa to be emotionally in tune with other people (related to having a high level of emotional intelligence). Above all else, you want to stay true to yourself, to your family and friends, as well as knowing what your core values and principles are in life. You should always put yourself on the path to succeed while not stepping over anyone to get there.

Being self-aware will make you an emotionally healthier person, allow you to form healthier relationships, and also be able to form better friendships at work, at school, or elsewhere. You want to value other people and not ignore how they feel but to recognize their emotions and understand where they are coming from without dismissing their views outright. Self-awareness is not an innate trait in the sense that we all have it equally. It has to be worked on, fostered, and built up over our lives.

You need to be consistently aware of your behavior, your emotions, and how they play off on other people. It comes down to having respect for others, being humble in your demeanor and your abilities, and also knowing how to behave responsibly and without letting your emotions control how you act all the time without regulating them. Self-awareness is a really important personal trait and has so much value that you must be willing to work on it day-in and day-out to become a better human being.