The Art of an Apology

“One thing I have noticed recently is that some people have a hard time giving a simple apology when they mess up, are rude to others, or don’t have the emotional intelligence to realize when they were in the wrong about something. Now, this is not a good habit to develop as an adult and one that makes you appear to be childish more so than any other negative trait that you could display.”

One thing I have noticed recently is that some people have a hard time giving a simple apology when they mess up, are rude to others, or don’t have the emotional intelligence to realize when they were in the wrong about something. Now, this is not a good habit to develop as an adult and one that makes you appear to be childish more so than any other negative trait that you could display. Learning how to apologize is done when we are children and our parents tell us to always ‘say sorry’ and to learn to be nice to others.

‘Sorry’ is one of the golden words we learn are key to our day-to-day lives. It doesn’t take much to do and will cost you nothing. The fact that many adults don’t know how to do this today in our society is a worrisome sign of how personal relations have decayed compared to previous times. Some people choose to dance around the offense and not acknowledge it while others refuse to take responsibility for their actions which leads to the person who was offended feeling aggrieved and holding a grudge against that person for longer than they should need to.

The old adage of ‘you forgive but you don’t forget’ is not a pretty one but if there is no apology from that person who committed the offense, the other person may learn to forgive them but they will not forget that there was no apology rendered from the other person. I do not endorse holding a long-lasting grudge against other people but being rude, saying bad things about others, and overall not being a respectful person will cause you to lose many different relationships with others. Most adults do not know want to associate with somebody who refuses to apologize or does not take responsibility for their actions.

I believe that with social media and how often we do not see the other person’s face and their body language that we feel comfortable getting away with rude behavior and it has led to that kind of behavior spilling over into real life interactions. A lack of an apology can be due to a person’s own narcissistic nature and to think that the rules like the ‘golden rule’ don’t apply to them and that they can ever do no wrong including causing harm or offense to other people.

The sign of a true mature adult is one who apologize and does so in a sincere manner. It is a heartfelt apology and is usually more than just a simple ‘sorry’ and then move on. If someone cannot even say ‘sorry’ or realize the hurt that they have caused, then they still have a lot of growing up to do and act more like a child or a teenager in an adult’s body than an adult themselves. The sad thing to see in society is when a 45 year old acts like a 15 year old or when a 75 year old acts like a 5 year old, which is often as the result of them not registering other people’s emotions or feelings, and thinking reflectively about their behavior, their tone of voice, and how their language was inappropriate.

The art of an apology is not as simple as it can be made out to be with just a quick ‘sorry’. Often in life, a simple ‘sorry’ does not cut it. I think it’s better to follow these steps to having a legitimate and heartfelt apology that will make the other person feel better and try to restart the relationship or improve it rather than letting it fester and causing the other person to dwell on your insult.

1. Acknowledge You Were Wrong

The first step for any good apology is to acknowledge to someone face-to-face if you can or over phone or email if you can’t see that person that you were wrong. Whether it was something you said or something you did or that you hurt their feelings, acknowledge the thing that caused the original offense, state how it wasn’t right for you to do that, and apologize in that way beyond a quick ‘sorry’. It’s as direct as “I was wrong to…”, “It was not right for me to…”, “You deserve an apology for…”

2. Remember the Incident and What You Took from It

When you acknowledge what you did and that it was wrong, it makes the other person feel like you remembered that it was not the right thing for them to do and that pain was caused. It also means remembering that certain feelings were hurt and that the other person realizes they could have done things different / not said anything at all / or watched what they have said better. Saying ‘sorry’ or apologizing without saying what the ‘sorry’ is for is not a good way to do an apology because you have to be specific regarding what the apology is for and what you did wrong if you caused offense.

3. Be Sincere and Don’t Rush It

How you say an apology is often more important than what you say in the apology. If you are rushing through it, only saying a one-word apology, and not even looking at the person or acknowledging their presence while saying it, then that is not a real apology. A real apology must be congruent with your body language and your eye contact and your tone of voice all on the same page together. You should give that person your full attention and not be checking your phone, reading your email, or have your attention generally elsewhere while doing the apology.

Also, not rushing it means it’s going to take more than a five second ‘sorry’ and move on, if you follow the previous two steps, a good apology will take as long as it needs to which could be anywhere from a minute to ten minutes depending upon what the other person has to say. Depending on the severity of the negative action, you want to give that person a chance to respond, to accept your apology, and to decide how your relationship with them is going to move forward. You cannot force an apology to move forward without the other person agreeing to it so make sure you are patient, forthcoming, and open to listening to what they have to say to you.

4. Be Open to a Change in the Relationship

Even with an apology, sometimes, that person is going to want to take a break from seeing you, hanging out with you, or being around. It can be hard to bring that relationship back to what it was when harsh words are exchanged or when negative actions happened between two people to cause the strife. You have to understand and accept what the other person does because they may not want to trust you again as much or recognize that you aren’t the person who they thought you were.

This may be a hard pill to swallow but you are likely going to have to spend some time away from that person, let them forgive you on their own timetable, and they will set the terms on if they see you again or not. It is possible they may never fully get over what you did and not want to be around you again at all. This is a harsh truth to face for most people but the least you can do is apologize and try to move on.

If that person chooses to accept your apology but not go out of their way to see you again then that is their right to do so and it is up to them how they want to conduct their interactions with you moving forward. As adults, people want to spend time with those people who treat them well, respect them, and are emotionally mature. If you can’t do that, it’s going to be tough to have friends or to be around other family members.

I write this article because too often today I have seen other adults refuse to apologize for being in the wrong and this can cascade throughout the rest of our society. There is a fundamental lack of accountability and also responsibility that starts with a failure to apologize sincerely. It takes real wisdom and maturity to apologize to someone, but it is necessary since we are all flawed and make mistakes.

A true adult owns up to these mistakes they made, apologizes for them to seek forgiveness, and accepts what the other person does in response without any future expectations on how the relationship can move forward. It begins with saying ‘you’re sorry’ but it does not end there and a good apology is more than saying ‘sorry.’ It means acknowledging what you did was wrong, being sincere about it, listening to the other person, and being open to a change in the relationship based on how they want to move forward with you in the future. That is the true art of an apology and one that I hope you will follow in your own life.

The Why of Doing Mundane Tasks

“When the famous American inventor and politician, Benjamin Franklin, indicated that the two certainties in life were ‘death and taxes’, I think he forgot to mention an overlooked third one that we all experience at one point or another: mundane tasks.”

How much of our lives are made up of dull and repetitive tasks that we would rather not do? How often during the day, the week, the month, or the year are made of things that we have to do out of lack of choice but also an obligation? Whether it is an obligation based on our work, our homes, our hobbies, or our businesses; mundane tasks are simply part of life’s overall equation. When the famous American inventor and politician, Benjamin Franklin, indicated that the two certainties in life were ‘death and taxes’, I think he forgot to mention an overlooked third one that we all experience at one point or another: mundane tasks.

Whether it is going to pick up the newspaper or taking the mail in or dropping off something at the post office, these little errands or tasks are unavoidable and are not the most stimulating to go through. Other tasks like going to the supermarket, cleaning out a pool or cleaning your pool, doing the laundry, washing the dishes are all repetitive but if you notice how mundane they are, you will likely have a worse time doing them all and forget how important they are.

While we may think that we lack control over these dull tasks, the truth is we often do control our attitude to these mundane tasks and how we go about doing them. We control if we do them at all, how we do them, and how fast it will take us to do them. We can make them fun or enjoyable with the help of some music or even a game to see if you or a friend or a family member can do them faster than you. If you think about these tasks, we often feel better about ourselves for having done them afterwards and feel like our days were more accomplished because we were able to complete these tasks as a habit of ours rather than going out of the way to do them like an abnormal chore.

Tasks are meant to be completed but in many of these cases, without our actions, perhaps our lives will be more disorderly and disorganized without finishing these small tasks first. How can we accomplish great tasks in our day-to-day if we can’t get the little things done first? If we want to tackle issues in our community, our country, or even for the world, should we not start with making our bed first consistently first or being able to cook for ourselves with relative ease?

“If you want to change the world, start off by making your bed.” This particular excerpt of a great speech by United States Navy Admiral and Former JSOC Commander William H. McRaven puts the utility of these mundane tasks in our daily lives in perspective. The focus of his commencement speech was about how by accomplishing these tiny tasks, preferably at the beginning of our day, you start to gain more momentum to complete bigger and bigger tasks by the end of that day. Making your bed is just one of those many mundane tasks that we are faced with in our lives and that we usually have control over doing or not doing.

If we choose to not do them, this lack of confidence or a lack of accomplishment can carry over to the bigger and more pressing tasks that we have to handle later on, often in the span of minutes or hours, at work or in our relationships. As a former Navy SEAL, McRaven saw the bed-making procedure as key to the rest of his day. While at first, he thought of the task of being forced to make his bed tedious and maybe beneath him as a future SEAL, it later taught him necessary skills such as compliance, confidence, and reinforced habits.

Our mundane tasks that we have to do our based on our autonomy in that no one else can do them for us. By doing these tasks on a consistent basis, we build upon our good habits instead of bad habits. Perhaps most importantly, we learn that we do in fact have some control over our lives. While the big things in life can challenge and thwart us again and again, we know that we can handle basic tasks that make us feel better and give us the confidence to try and try again at the bigger tasks that are more complex and complicated.

            If we cannot handle the small stuff no matter how tedious it is, we likely will not be able to handle the bigger tasks, which may be even more tedious. The mundane tasks are easy, repetitive, and do not take as much time usually. It goes without saying that if you can start to do them once or twice, you can start to build up that habit muscle and then you will be on your way to doing these tasks on a consistent basis making them easier and less daunting.

In a lot of ways, we overlook the little moments in life which tend to be the most endearing and the most special. It’s important to not do that as well with the little tasks such as making your bed, taking out the trash, or paying your bills. The little things are easy to accomplish when you measure them up against the harder tasks like running a marathon, becoming a millionaire, or having a successful business or career. Once you take care of the little things though, you may be in store for a positive ripple effect that could lead to wins or gains in the harder areas. Even if you have bad days or expectations of your day fall short, at least at the end of the day, you will know that you took care of the small stuff and can be proud of those small victories which keep us going during rough times, especially now in this perilous year of 2020.

Lastly, doing different mundane tasks on different days can help us as well give us that continued sense of accomplishment and meaning that we can often lack on certain days if we don’t have anything to do. Spreading out the mundane parts of life instead of saving them all for a weekend or one day in particular will also ease your stress levels and cause you to feel more evened out as you go through your week. You won’t be stressing out about 5 or 7 mundane tasks you have to do at the end of the week if you do one of them each day to balance it all out.

Nobody likes mundane tasks including myself, but they do serve a purpose in making you a more responsible adult and a better human being. You get better at them the more you do them and which also tends to make them less tedious over time. Unfortunately, we all find out in life that it is not all fun and games and part of life has to be drudgery, but it doesn’t always have to be doom and gloom. Throw on some music or your favorite podcast, use a cup of a coffee or a fruit juice to get you going and make your bed first thing in the morning to get the day started. I promise that with a little self-motivation and self-determination, life will look less daunting and your confidence will start to grow the more mundane tasks you accomplish on a daily and weekly basis.

How to Spot a BS Artist

I do not like to speak ill of people, but I do think it is important to warn about certain people who may not have your best interests in mind. You may want to look out for what I will reference as being ‘BS Artists’ as I do not like to curse in my writings. I will tell you what a BS Artist is, what to look for in spotting a BS Artist, and how to avoid them as best as you can. BS Artists do not necessarily intend or want to be mean and they are not necessarily bad people, but they can be deceptive, misleading, and not have your interests in mind.

BS Artists are definitely not your friends even though they may initially appear to be friendly. They seem to care about you initially and remember certain details about who you are. Their kind of friendliness is an obvious bit of shallowness that leaves you feeling a little let down. You can tell after a little while that the friendliness was not genuine, that they are looking to curry a favor or are trying to take more from you than they want to give back, and they are mainly looking out for themselves and want to take advantage of your time or your money.

A BS Artist will do their best to convince you of something without giving any proof or by hyping something up without checking his or her facts. They do not see lying as that bad if it’s a means to an end even if that hurts people’s feelings or misleads them. They resent facts and the truth and will attack you if you push back on them. If it is in their interests, they will BS their way even if it means disregarding the truth to further their own agenda even if it causes harm.

Instead of admitting that they are wrong or that they do not know or to say that they need to find out the facts first, they go ahead with illogical assumptions and conclusions on any given subject and will not back down at any cost. They would rather ‘save face’ or maintain positive relations with others rather than be honest and upfront about what they might have been wrong about. Because lies upon lies can do the most damage, BS Artists cause a lot more harm because the little white lies become big lies and before they can admit fault, many people can be hurt from being misled.

It is not a bad trait to be confident, but BS Artists take it to the next level by being cocky and showing hubris even in the face of contrary evidence or contradictory claims. They can be overconfident, selfish, and demeaning when other people disagree with them or want to debate regarding the facts of the matter. Being that cocky will get a BS Artist into trouble and can cost them dearly even if they are able to evade the truth for a little while. Even if they put off the truth for months of years, it will come back to bite them and it could cost them money, their jobs, their families, and their freedom.

From devious landlords to banking fraudsters to pyramid scheme creators to corrupt politicians, they are all BS artists at the heart of it and while some people in these professions are good people and care about others, BS artists in these fields of work give others a bad reputation because of the heinous acts they end up committing.

What we have to do as a society is to not enable them to rise to influence other or hold power over others. It starts with a strong sense of accountability, ethics, and holding people responsibility for their actions. It has to also begin with not any of the small lies slide which end up becoming bigger and bigger lies that cause a lot more damage the more a BS artist gets enabled. A BS Artist is bad enough but when he or she has free reign to do as they please with no consequences so then the rest of society will be left holding the bag and with no due recourse to hold them accountable.

You first have to detect if there are any lies, get to know that person really well and decide if they are truthful and trustworthy. It may take months or even years but don’t jump into a friendship or a business partnership with someone you haven’t seriously gotten to know for. When you are not in a rush, why risk a lot when you don’t know anything about that person? Another warning sign is when they refuse to divulge information about themselves when you start to get to know them such as what their job is like, a little about their hobbies, and what they enjoy doing.

You should also make sure that they want to get to know you and that they follow up on their commitments when you ask them for their time. If they aren’t willing to respond to your emails or phone calls, you should not push forward with any higher level of commitment such as an in-person commitment or any long-term partnership or relationship. Do not let a BS Artist let you waste your time or your money whether it’s through the television or face-to-face.

A BS Artist is not hard to find, and they are always going to be around. Part of being a functioning adult is knowing how to think critically about who you are dealing with and how you deal with them. You have to be skeptical to some degree and having a ‘wait and see’ mentality when it comes to other people. You do not want to give much or give too little but it’s not good to heavily invest since you may get burned in the process. The best you can do is really get to know the other person well whether its’ for business, relationships, or career-wise.

The main characteristics that you want to avoid are people who are deceitful, uncaring about the truth, and not willing to hear the facts. They can be manipulative, compulsive liars, and they may use you to get ahead and not feel any remorse about it. Some BS Artists are so good at it sadly that you may only realize that they are a BS Artist a decade or two decades later. There are going to be times like that unfortunately where you may be taken advantage of and done all you can to avoid that happening. The best you can do in that case is admit that you made a mistake but were trying to protect yourself to the best of your ability. At times in life, you have to cut your losses and hope the damage was not too bad.

Ultimately, what we all must do is make sure that the BS Artists do not hold too much sway over our society or our economy. That is when the real trouble begins when they control a lot of daily life leading to greater corruption, inequality, and societal dysfunction. When an entire society is deceived, the damage may last for decades and we are likely to know that we were warned but not enough of us were aware that we were dealing with BS Artists rather than genuine and good people. We have to do better than that and make sure that we prioritize the right kind of character, ethics, and personal qualities in our politics, in our daily life, and in our society.

The Need to Have a Social Conscience

Keeping with what’s been going on in the world lately, I believe it’s important to reinforce just how important it is now and into the future the need to have a social conscience. What do I mean by a social conscience? Boiling down the formal definition to even simpler terms, it is the feeling derived from caring for others more than yourself. You feel the urge to put others’ needs before your own. It does not mean to stop caring for yourself and taking care of your daily needs but to think of others who rely on you and to put them first especially for family members and friends.

However, having a social conscience goes beyond just our family and our friends. It goes for our immediate society as a whole whether it is the community you live in, the nation you reside in, or the world you inhabit. You feel responsible for what goes on outside of your own life and those of family and friends to think of a larger picture. To have a social conscience is to see beyond your own problems and to see the injustices that continue to plague our world.

You also have to realize that your problems while difficult or not unique and others are going through the same tribulations as you are and sometimes worse. Having a social conscience involves putting yourselves into the shoes of other people and to realize how they could possibly be helped and how you personally can be involved in assisting them. Showing concern for others is the right way to have a social conscience and also to think about how these injustices can be resolved. Any individual can make a difference by having a social conscience and by taking it upon themselves to change their behavior to reflect their new attitude.

How do you show your social conscience? There are numerous ways to do so and you could even put them on a scale from small actions to large movements designed to change the foundations of the society. In the case of a social conscience, I find that it’s like exercising your body. You don’t want to take on too much weight or distance at first for weightlifting or running. You should rather want to start small and build up your actions over time and to be more ambitious.

For some examples, starting off small with your social conscience can include environmental stewardship, collecting donations, or getting involved in your local community. Any of these actions can create a ripple effect and can cause a shift in societal behavior for others to follow your lead or for the actions to spread to other people and even communities based on how consistent and courteous you are with these goodwill efforts. For environmental stewardship, it could be recycling your own bottles and cans each day and getting your neighborhood to do so as well.

You can also plant trees and install solar panels on your house if able to gather momentum from smaller actions. Donating your own clothes or extra food can lead to organizing food drives or even creating your own organizations to help collect donations in your town or city. Leading a local trash pickup event can lead to other future leadership roles for yourself such as running for your child’s PTA (parent – teacher association) board to running for the town / city council board seat. Social consciousness does not have to encompass all of humanity but rather as the popular saying goes, “think globally, act locally.”

As long as you are having a positive impact on the life of another person, you are exercising your social consciousness. The more you do it, the more natural it is, and it becomes your routine or habit. Your first time donating your old clothes to the Salvation Army becomes a monthly habit. Your first-time volunteering at the local food bank becomes a weekly occurrence. Helping others feels good and it can lead to you doing it more often so why not give it a try? A social consciousness does not have to extend to everybody in the world all at once but the actions you do locally can definitely ripple out and stand as a positive example for others to implement in their own communities.

If you would like to get involved globally, there are an almost infinite number of opportunities to study, teach, work, and volunteer in non-governmental organizations and local non-for-profits in important areas such as education, health care, infrastructure and the environment. Spending time to educate yourself on the culture, history, politics, and the society of other places around the world will help better inform you of the injustices and problems of your own. No human society is perfect but there are small improvements that each day we can choose to perform to make it a little bit better than it was before.

Even when you are not in a position of local, national, or even global leadership, you can elect to pay attention to the problems that must be solved, form your position on the issues by being educated and choosing your sources of information carefully and then choose to vote and elect those leaders who have a social conscience. You will know if they have one or not by not only of what they advocate for but how they have advocated for these issues and who they have surrounded themselves with. A person with no social conscience cares for no one but himself and his own brood. Their friends are disposable to them and they care nothing for others beyond what they can do for him or her and how their own prospects can be improved. A person without a social conscience deserves to lead nobody and not be followed by anyone.

A socially conscious leader cares for the least among them and feels their pain as his or her own. While they have not experienced pain or misery as those whom he or she advocates for, he can listen to them, see what they say based on those experiences, and come to an educated decision on how to best fix the problem and work with those who are experts in that field to solve the issue as best as humanly possible. Social conscious behavior is so key to have when it comes to be a leader of a community or a nation and it is unfortunately neglected as of late when it comes to judging the men and the women we put into positions of influence and power.

As long as people err in their own behavior and judgment, there will be manmade problems and injustices. What someone with a social conscience can do is to do their best to continue to fight for justice and solve those problems in any way they can. Rather than focus on 100 problems at one time, it is best to focus one’s attention at 1 or 2 big problems that can be solved in time and that can gain popular support from the community after receiving the facts of why and how the injustice exists. Keep educating yourself on the injustices and the problems that exist in your world and decide how you want to push our world back towards the ‘arc of justice’ that our conscience and actions should bend to as Martin Luther King Jr. so eloquently put it. We only have a finite amount of time on this planet and if we can right some wrongs and create justice where there was little or none before then we are doing our small part to make this world a better and fairer place.